Very Responsive Support Team Paybotic has been very responsive to any issues I have had with my card readers throughout my time using their service. I appreciate that they respond very quickly, even at late hours (which is important in retail).

Great system Great system. Good customer service

Customer Service = awesome Customer Service = awesome! Great response times and a solution is always found. Accurate reporting and good dashboard capabilities. Easy to use on the retail floor, both wired and wireless terminals. We rarely have issues and if we do, they are resolved within 24 hours.

Aditya has been my go to guy for months… Aditya has been my go to guy for months now. He is very helpful in walking you through troubleshooting. I've had to have a few machines replaced, but he is always very punctual on shipping them out. Once I tell him they're stuck and broken with pictures, he immediately gets me a new one within the week(usually just a day or two). We have used Paybotic for over 2 years now and I have no plans on switching. Thank you Paybotic, and thank you Aditya for everything you do!

I had a terminal that quit working I had a terminal that quit working. I sent an email explaining the issue and within the hour I had tech support walking me through the fix. Another instance happened about a month ago. We had a terminal that quit working and actually needed to be replaced. A new terminal was sent along with return packaging and labeling for the defective device.