small business
CHTransfer was frozen without prior… Transfer was frozen without prior notice and giving reasons. We are a flooring company wanted to use Wise-Business to transfer money from Switzerland to our italian manufacturer (both companies regular listed in the commercial register). Also because we read about a lot of frozen accounts on the net, we asked support about this before opening our account. For regular companies there are no problems to be expected. Now almost 8K $ frozen, so Wise can check some documents they state... Not so trust-building I'd say. -------- Update: The support contacted us saying they are sorry for the misunderstanding. A lot of companies open accounts without ever using them, so they don't start verifying before really sending money - reasonable. They sent back the money to us within minutes - tunes mildly, so lets give a 2nd chance. I think it would be good to state this practice with the first money order instead posting money will arrive next morning. Support says verifying is somewhat between 3 days and a week. Just be transparent and all is good.
Tom Haskins
USWe sincerely appreciate all of your… We sincerely appreciate all of your hard work. We have been VERY pleased with the services offered thus far and are extremely excited to take the next steps towards a finalized business plan! Thank you all SO much.