transactions not pulled in I noticed that important transactions were not being pulled in with the API synch-- I contacted customer service, they said I really had to cross check everything to make sure it worked. I asked what was the point then of paying them? I told them I didn't like that process, they didn't apologize or offer assistance. Michael, the person I spoke with disconnected. What is the point of using a service if you can't trust them to bring in major transactions that affect your tax total? What a waste. I may as well do this all myself.

Awesome help with my taxes Gathering everything together for taxes is always a chore but the thought of gathering every last crypto transaction had me quite anxious. However, once I discovered TaxBit, my worries were over. The only difficulty was when I transferred Bitcoin to my node. The node crashed and fortunately I was able to recover most of it through a third party app and TaxBit, understandably couldn’t decipher this. I was, however able to modify the file to accommodate for the difference. All in all, TaxBit was a great help.

I thought I would never get my taxes straightend out I thought I would never get my taxes straightened out because i couldn't find some information and the first tax program I tried just confused the situation further. Thanks to the wonderful CS people at TAXbit I was able to get information I needed and then put the purchase history together. I had overpaid my taxes for three years and will now get a well deserved refund. ( It took over five months to get it right)

Awesome Solution! So i was stuck in the middle of my self prepared tax return. I was wondering if i have to type in every single transaction i made the previous year which was alot. Finding out that SoFi partnered with Taxbit for this purpose, man!..its the easiest way to complete your return if your are dealing with crypto. Now i wont worry anymore even if i do hundreds of transaction!

Absolute horrendous experience I used their service for 3 years in a row, with no problem whatsoever. They were the most expensive but service was great... then. One day I clicked the refresh button and everything turned to shaite. I suddenly had hundreds of Missing cost basis, but if you read the transactions list, all the info was there. Then started a several months battle. They have NO customers service - I am not kidding. No phone number to reach them! Only a chatbot redirecting you towards bs articles. I finally get in touch by email with "someone in the Development Team", assuring me it is a bug that only affected me, and now everything works. Big lies (lots of people I know had the same problems, my issues were NEVER fixed)... I finally had enough after months of headaches and went to CoinLedger, it is absolutely amazing there is no comparaison.