Erin
GBVery expedient response from cx service… Very expedient response from customer service. For a service I have not yet paid for yet (they have different plans), most companies are going to prioritize their customers that pay the most. Not TaxBit, they respond to anyone and everyone in legit 24-48 hours. Don’t even think that’s business hours, they respond so quick and they actually do what is needed to resolve the issue you have. I am so glad I found this company for crypto tax software
RG
GBPoor system and bad customer service... TaxBit is not extracting the correct data from crypto exchange. Some transactions are missing. Some assets are missing in my Holdings. It shows certain assets in my Holdings which I don't own :). The customer service rep. is sending a canned answer even after I gave very detailed information. Just deleted the account!
Ally
GBTax Bit is tops in caring customer service! I had unsuscessfuly tried to use tax software prior to contacting TaxBit. Tax Bit customer service enabled me to upload documents!!! When I had a problem they would find a way to do things. They were all very positive, encouraging, and understanding! Plus what a GREAT feeling to finally have last year's taxes done and know they are correct! Thank you TaxBit personnel -Ally
Planet Crypto
GBI've tried out a few "crypto tax" services ... I've tried out a few "crypto tax services", and (IMHO) Taxbit comes out on top for a couple of reasons: 1. They seem to have the best integration / selection of exchange / wallet API support. 2. Their customer service is great; if you need help importing a CSV into your account, they can help you out with that. They're actively improving the product with NFT support and they're starting to build out more of a "portfolio" feature, which is cool. I'd give 'em a try!
John
EEScamm !!!! Took my $20000 and block my account and customer support team not helping issues, I had the organization/company on my photo which can resolve the problem and withdraw money