Horrible Customer Service I paid my $180 subscription and linked my exchanges. TaxBit identified my crypto transactions -- at first. When I sold some crypto TaxBit didn't get the transactions correct. It still showed I owned part of them. Customer service responded quickly but the problems were never resolved. I waited 8 months. NOTHING. Terrible company. Did they refund my money? Nope. Did they perform as advertised? Nope. Also, last year when I downloaded form 8949 for the IRS the report was generic. They don't even put their name on the report so I can show the IRS who compiled the data. They don't even stand behind their work. Totally disappointed!!!!

Slick but Not a Home Run PROS: Easy integration for most exchanges and wallets. Interface is very nice, easy to navigate, definitely user friendly. Chat Support is responsive and Friendly. 14 Day Software Trial Option CONS:: No Hardware wallets, like Ledger imports available. Accurate coin totals don't show. No option to show stolen or lost transactions. Tier 2 support not available via chat. Summary: Many things to like but the software should be more mature for it's age. Hardware wallet integration is a must for a easy user experience and more customizable options/filters. Support is quick and responsive. Almost great, so close! That said, I will try it for a year and see what Taxbit does to make it better.

transactions not pulled in I noticed that important transactions were not being pulled in with the API synch-- I contacted customer service, they said I really had to cross check everything to make sure it worked. I asked what was the point then of paying them? I told them I didn't like that process, they didn't apologize or offer assistance. Michael, the person I spoke with disconnected. What is the point of using a service if you can't trust them to bring in major transactions that affect your tax total? What a waste. I may as well do this all myself.

*** WARNING *** *** WARNING *** Horrible technical support. They only let you email. I had XRP sold off in 2020 due to the SEC Lawsuit and Coinbase delisting. All my Losses were not calculated. I followed their instructions how to manuall import those transactions and my 2020 Form 8949 was showing gains instead of losses. No Way to reach out to a live person.

Awesome help with my taxes Gathering everything together for taxes is always a chore but the thought of gathering every last crypto transaction had me quite anxious. However, once I discovered TaxBit, my worries were over. The only difficulty was when I transferred Bitcoin to my node. The node crashed and fortunately I was able to recover most of it through a third party app and TaxBit, understandably couldn’t decipher this. I was, however able to modify the file to accommodate for the difference. All in all, TaxBit was a great help.