Tax Bit is tops in caring customer service! I had unsuscessfuly tried to use tax software prior to contacting TaxBit. Tax Bit customer service enabled me to upload documents!!! When I had a problem they would find a way to do things. They were all very positive, encouraging, and understanding! Plus what a GREAT feeling to finally have last year's taxes done and know they are correct! Thank you TaxBit personnel -Ally

I've tried out a few "crypto tax" services ... I've tried out a few "crypto tax services", and (IMHO) Taxbit comes out on top for a couple of reasons: 1. They seem to have the best integration / selection of exchange / wallet API support. 2. Their customer service is great; if you need help importing a CSV into your account, they can help you out with that. They're actively improving the product with NFT support and they're starting to build out more of a "portfolio" feature, which is cool. I'd give 'em a try!

BEST CUSTOMER SERVICE IN THIS SPACE BEST CUSTOMER SERVICE IN THIS SPACE.....I approach everything nowadays with utmost caution, seems like you can't trust anyone or anything in today's world...that being said, Taxbit proved to be a refreshing breath of fresh air. The customer service, for me, was absolutely amazing, professional, and efficient. As I was getting my digital asset taxes organized, Taxbit reps were friendly, responsive, and helped me get the job done. GREAT JOB!!!

Horrible Customer Service I paid my $180 subscription and linked my exchanges. TaxBit identified my crypto transactions -- at first. When I sold some crypto TaxBit didn't get the transactions correct. It still showed I owned part of them. Customer service responded quickly but the problems were never resolved. I waited 8 months. NOTHING. Terrible company. Did they refund my money? Nope. Did they perform as advertised? Nope. Also, last year when I downloaded form 8949 for the IRS the report was generic. They don't even put their name on the report so I can show the IRS who compiled the data. They don't even stand behind their work. Totally disappointed!!!!

transactions not pulled in I noticed that important transactions were not being pulled in with the API synch-- I contacted customer service, they said I really had to cross check everything to make sure it worked. I asked what was the point then of paying them? I told them I didn't like that process, they didn't apologize or offer assistance. Michael, the person I spoke with disconnected. What is the point of using a service if you can't trust them to bring in major transactions that affect your tax total? What a waste. I may as well do this all myself.