Erin
GBVery expedient response from cx service… Very expedient response from customer service. For a service I have not yet paid for yet (they have different plans), most companies are going to prioritize their customers that pay the most. Not TaxBit, they respond to anyone and everyone in legit 24-48 hours. Don’t even think that’s business hours, they respond so quick and they actually do what is needed to resolve the issue you have. I am so glad I found this company for crypto tax software
Rachel Zemser
GBtransactions not pulled in I noticed that important transactions were not being pulled in with the API synch-- I contacted customer service, they said I really had to cross check everything to make sure it worked. I asked what was the point then of paying them? I told them I didn't like that process, they didn't apologize or offer assistance. Michael, the person I spoke with disconnected. What is the point of using a service if you can't trust them to bring in major transactions that affect your tax total? What a waste. I may as well do this all myself.
John
EEScamm !!!! Took my $20000 and block my account and customer support team not helping issues, I had the organization/company on my photo which can resolve the problem and withdraw money
Rory
GBI thought I would never get my taxes straightend out I thought I would never get my taxes straightened out because i couldn't find some information and the first tax program I tried just confused the situation further. Thanks to the wonderful CS people at TAXbit I was able to get information I needed and then put the purchase history together. I had overpaid my taxes for three years and will now get a well deserved refund. ( It took over five months to get it right)
JyG
GBTaxBit/2022 Review TaxBit, this tax season, 2022, compared to last year's 2021 tax season was "A breeze"! Last year, I could barely breathe or sleep with any Of the SAAS programs... My TaxBit rep Vanessa, conducted herself professionally and patiently as she represented TaxBit & MYSELF, in the most effective & efficient manner possible. A 'Gem' of an employee TaxBit has. Kudos! Well done! Keep improving! We need companies like TaxBit! However, I think it's the exchanges fault...losing cost basis addresses! About 10 of my trades were not properly recorded; nor recorded in any of my exchanges, nor was the exchange aware of these 'missing, important' cost transactions... Closer attention is required to report details all year long is best. I'm trying "CoinLedger" this year!