Horrible Customer Service I paid my $180 subscription and linked my exchanges. TaxBit identified my crypto transactions -- at first. When I sold some crypto TaxBit didn't get the transactions correct. It still showed I owned part of them. Customer service responded quickly but the problems were never resolved. I waited 8 months. NOTHING. Terrible company. Did they refund my money? Nope. Did they perform as advertised? Nope. Also, last year when I downloaded form 8949 for the IRS the report was generic. They don't even put their name on the report so I can show the IRS who compiled the data. They don't even stand behind their work. Totally disappointed!!!!

I have used taxbit quite a bit this… I have used taxbit quite a bit this last year. Their response time is generally speaking very fast for most issues. Several issues required more attention and sadly took months/weeks too resolve. The software that taxbit offers is definetly inferior to competitors. It doesn't match incoming/outgoing transfers. Syncs regularly failed. Going through all your transactions can be very frustrating because the software can be slow. Little to no tax support for people outside of the United States. I would not recommend them to anyone that lives outside the U.S.

So Far So Good I like TaxBit so far, but it's too early to pass judgement because I haven't seen what happens at the end of the tax year when I'll get my summarization of the year's transactions. But so far it's very good, and I like TaxBit's chat function. The people are professional and always make sure my questions are answered.

Working really well for me to this… Working really well for me to this point. Integration with the exchanges I use has gone very smoothly so far, aided by their VERY specific/detailed API help screens. Started out with a "basic" subscription, but will likely upgrade, now that I am seeing how well the app works.

Very expedient response from cx service… Very expedient response from customer service. For a service I have not yet paid for yet (they have different plans), most companies are going to prioritize their customers that pay the most. Not TaxBit, they respond to anyone and everyone in legit 24-48 hours. Don’t even think that’s business hours, they respond so quick and they actually do what is needed to resolve the issue you have. I am so glad I found this company for crypto tax software