TaxBit/2022 Review TaxBit, this tax season, 2022, compared to last year's 2021 tax season was "A breeze"! Last year, I could barely breathe or sleep with any Of the SAAS programs... My TaxBit rep Vanessa, conducted herself professionally and patiently as she represented TaxBit & MYSELF, in the most effective & efficient manner possible. A 'Gem' of an employee TaxBit has. Kudos! Well done! Keep improving! We need companies like TaxBit! However, I think it's the exchanges fault...losing cost basis addresses! About 10 of my trades were not properly recorded; nor recorded in any of my exchanges, nor was the exchange aware of these 'missing, important' cost transactions... Closer attention is required to report details all year long is best. I'm trying "CoinLedger" this year!

transactions not pulled in I noticed that important transactions were not being pulled in with the API synch-- I contacted customer service, they said I really had to cross check everything to make sure it worked. I asked what was the point then of paying them? I told them I didn't like that process, they didn't apologize or offer assistance. Michael, the person I spoke with disconnected. What is the point of using a service if you can't trust them to bring in major transactions that affect your tax total? What a waste. I may as well do this all myself.

Tax Bit is tops in caring customer service! I had unsuscessfuly tried to use tax software prior to contacting TaxBit. Tax Bit customer service enabled me to upload documents!!! When I had a problem they would find a way to do things. They were all very positive, encouraging, and understanding! Plus what a GREAT feeling to finally have last year's taxes done and know they are correct! Thank you TaxBit personnel -Ally

Poor system and bad customer service... TaxBit is not extracting the correct data from crypto exchange. Some transactions are missing. Some assets are missing in my Holdings. It shows certain assets in my Holdings which I don't own :). The customer service rep. is sending a canned answer even after I gave very detailed information. Just deleted the account!

So Far So Good I like TaxBit so far, but it's too early to pass judgement because I haven't seen what happens at the end of the tax year when I'll get my summarization of the year's transactions. But so far it's very good, and I like TaxBit's chat function. The people are professional and always make sure my questions are answered.