Erin
GBVery expedient response from cx service… Very expedient response from customer service. For a service I have not yet paid for yet (they have different plans), most companies are going to prioritize their customers that pay the most. Not TaxBit, they respond to anyone and everyone in legit 24-48 hours. Don’t even think that’s business hours, they respond so quick and they actually do what is needed to resolve the issue you have. I am so glad I found this company for crypto tax software
John
EEScamm !!!! Took my $20000 and block my account and customer support team not helping issues, I had the organization/company on my photo which can resolve the problem and withdraw money
Scott T
GBHorrible Customer Service I paid my $180 subscription and linked my exchanges. TaxBit identified my crypto transactions -- at first. When I sold some crypto TaxBit didn't get the transactions correct. It still showed I owned part of them. Customer service responded quickly but the problems were never resolved. I waited 8 months. NOTHING. Terrible company. Did they refund my money? Nope. Did they perform as advertised? Nope. Also, last year when I downloaded form 8949 for the IRS the report was generic. They don't even put their name on the report so I can show the IRS who compiled the data. They don't even stand behind their work. Totally disappointed!!!!
Terry M.
GBSo Far So Good I like TaxBit so far, but it's too early to pass judgement because I haven't seen what happens at the end of the tax year when I'll get my summarization of the year's transactions. But so far it's very good, and I like TaxBit's chat function. The people are professional and always make sure my questions are answered.
Planet Crypto
GBI've tried out a few "crypto tax" services ... I've tried out a few "crypto tax services", and (IMHO) Taxbit comes out on top for a couple of reasons: 1. They seem to have the best integration / selection of exchange / wallet API support. 2. Their customer service is great; if you need help importing a CSV into your account, they can help you out with that. They're actively improving the product with NFT support and they're starting to build out more of a "portfolio" feature, which is cool. I'd give 'em a try!