Jon
GBWorking really well for me to this… Working really well for me to this point. Integration with the exchanges I use has gone very smoothly so far, aided by their VERY specific/detailed API help screens. Started out with a "basic" subscription, but will likely upgrade, now that I am seeing how well the app works.
Emmanuel Galineau
GBAbsolute horrendous experience I used their service for 3 years in a row, with no problem whatsoever. They were the most expensive but service was great... then. One day I clicked the refresh button and everything turned to shaite. I suddenly had hundreds of Missing cost basis, but if you read the transactions list, all the info was there. Then started a several months battle. They have NO customers service - I am not kidding. No phone number to reach them! Only a chatbot redirecting you towards bs articles. I finally get in touch by email with "someone in the Development Team", assuring me it is a bug that only affected me, and now everything works. Big lies (lots of people I know had the same problems, my issues were NEVER fixed)... I finally had enough after months of headaches and went to CoinLedger, it is absolutely amazing there is no comparaison.
Alex
GBAwesome Solution! So i was stuck in the middle of my self prepared tax return. I was wondering if i have to type in every single transaction i made the previous year which was alot. Finding out that SoFi partnered with Taxbit for this purpose, man!..its the easiest way to complete your return if your are dealing with crypto. Now i wont worry anymore even if i do hundreds of transaction!
Tristan
GBSlick but Not a Home Run PROS: Easy integration for most exchanges and wallets. Interface is very nice, easy to navigate, definitely user friendly. Chat Support is responsive and Friendly. 14 Day Software Trial Option CONS:: No Hardware wallets, like Ledger imports available. Accurate coin totals don't show. No option to show stolen or lost transactions. Tier 2 support not available via chat. Summary: Many things to like but the software should be more mature for it's age. Hardware wallet integration is a must for a easy user experience and more customizable options/filters. Support is quick and responsive. Almost great, so close! That said, I will try it for a year and see what Taxbit does to make it better.
Rachel Zemser
GBtransactions not pulled in I noticed that important transactions were not being pulled in with the API synch-- I contacted customer service, they said I really had to cross check everything to make sure it worked. I asked what was the point then of paying them? I told them I didn't like that process, they didn't apologize or offer assistance. Michael, the person I spoke with disconnected. What is the point of using a service if you can't trust them to bring in major transactions that affect your tax total? What a waste. I may as well do this all myself.