Ofear Haiby
GB*** WARNING *** *** WARNING *** Horrible technical support. They only let you email. I had XRP sold off in 2020 due to the SEC Lawsuit and Coinbase delisting. All my Losses were not calculated. I followed their instructions how to manuall import those transactions and my 2020 Form 8949 was showing gains instead of losses. No Way to reach out to a live person.
FH
GBMiranda is a pleasure to deal with Miranda is a pleasure to deal with. As a new user an first time cryto tax payer she helped me get through all of my issues in a pleasant professional manner Well knowledged in her position, taxbit reccruited a susper star. Thank you Miaranda
Erin
GBVery expedient response from cx service… Very expedient response from customer service. For a service I have not yet paid for yet (they have different plans), most companies are going to prioritize their customers that pay the most. Not TaxBit, they respond to anyone and everyone in legit 24-48 hours. Don’t even think that’s business hours, they respond so quick and they actually do what is needed to resolve the issue you have. I am so glad I found this company for crypto tax software
RG
GBPoor system and bad customer service... TaxBit is not extracting the correct data from crypto exchange. Some transactions are missing. Some assets are missing in my Holdings. It shows certain assets in my Holdings which I don't own :). The customer service rep. is sending a canned answer even after I gave very detailed information. Just deleted the account!
Tristan
GBSlick but Not a Home Run PROS: Easy integration for most exchanges and wallets. Interface is very nice, easy to navigate, definitely user friendly. Chat Support is responsive and Friendly. 14 Day Software Trial Option CONS:: No Hardware wallets, like Ledger imports available. Accurate coin totals don't show. No option to show stolen or lost transactions. Tier 2 support not available via chat. Summary: Many things to like but the software should be more mature for it's age. Hardware wallet integration is a must for a easy user experience and more customizable options/filters. Support is quick and responsive. Almost great, so close! That said, I will try it for a year and see what Taxbit does to make it better.