*** WARNING *** *** WARNING *** Horrible technical support. They only let you email. I had XRP sold off in 2020 due to the SEC Lawsuit and Coinbase delisting. All my Losses were not calculated. I followed their instructions how to manuall import those transactions and my 2020 Form 8949 was showing gains instead of losses. No Way to reach out to a live person.

So Far So Good I like TaxBit so far, but it's too early to pass judgement because I haven't seen what happens at the end of the tax year when I'll get my summarization of the year's transactions. But so far it's very good, and I like TaxBit's chat function. The people are professional and always make sure my questions are answered.

transactions not pulled in I noticed that important transactions were not being pulled in with the API synch-- I contacted customer service, they said I really had to cross check everything to make sure it worked. I asked what was the point then of paying them? I told them I didn't like that process, they didn't apologize or offer assistance. Michael, the person I spoke with disconnected. What is the point of using a service if you can't trust them to bring in major transactions that affect your tax total? What a waste. I may as well do this all myself.

I have used taxbit quite a bit this… I have used taxbit quite a bit this last year. Their response time is generally speaking very fast for most issues. Several issues required more attention and sadly took months/weeks too resolve. The software that taxbit offers is definetly inferior to competitors. It doesn't match incoming/outgoing transfers. Syncs regularly failed. Going through all your transactions can be very frustrating because the software can be slow. Little to no tax support for people outside of the United States. I would not recommend them to anyone that lives outside the U.S.

Poor system and bad customer service... TaxBit is not extracting the correct data from crypto exchange. Some transactions are missing. Some assets are missing in my Holdings. It shows certain assets in my Holdings which I don't own :). The customer service rep. is sending a canned answer even after I gave very detailed information. Just deleted the account!