Alex Answers! Alexandra was able to quickly answer every single one of my questions. As I am still learning how to accurately enter information into my account I have had multiple questions. But Alex helped tremendously. Thank you so much!

*** WARNING *** *** WARNING *** Horrible technical support. They only let you email. I had XRP sold off in 2020 due to the SEC Lawsuit and Coinbase delisting. All my Losses were not calculated. I followed their instructions how to manuall import those transactions and my 2020 Form 8949 was showing gains instead of losses. No Way to reach out to a live person.

I have used taxbit quite a bit this… I have used taxbit quite a bit this last year. Their response time is generally speaking very fast for most issues. Several issues required more attention and sadly took months/weeks too resolve. The software that taxbit offers is definetly inferior to competitors. It doesn't match incoming/outgoing transfers. Syncs regularly failed. Going through all your transactions can be very frustrating because the software can be slow. Little to no tax support for people outside of the United States. I would not recommend them to anyone that lives outside the U.S.

BEST CUSTOMER SERVICE IN THIS SPACE BEST CUSTOMER SERVICE IN THIS SPACE.....I approach everything nowadays with utmost caution, seems like you can't trust anyone or anything in today's world...that being said, Taxbit proved to be a refreshing breath of fresh air. The customer service, for me, was absolutely amazing, professional, and efficient. As I was getting my digital asset taxes organized, Taxbit reps were friendly, responsive, and helped me get the job done. GREAT JOB!!!

transactions not pulled in I noticed that important transactions were not being pulled in with the API synch-- I contacted customer service, they said I really had to cross check everything to make sure it worked. I asked what was the point then of paying them? I told them I didn't like that process, they didn't apologize or offer assistance. Michael, the person I spoke with disconnected. What is the point of using a service if you can't trust them to bring in major transactions that affect your tax total? What a waste. I may as well do this all myself.