I dealt with the Nottingham branch… I dealt with the Nottingham branch although I thought I would be dealing with Chesterfield. Jasmine and Daniel never returned phone calls and very rarely returned emails. At one point they were both off on annual leave and I was passed to 3 other people to try and help (who couldn't). I wouldn't recommend to anyone and wouldn't use them again. The whole process took longer than we thought it would with such a sort chain. They didn't answer phone calls and questions by our estate agent and made the whole sale more stressful than it actually needed to be.

Despicable behaviours Despicable behaviours. Solicitor from Chesterfield branch had no morale's what so ever. Used mental health diagnosis as a stick to beat me with, didn't pay any attention to what the Judges ordered and advised his client to do what he wished. Ben was poor how he conducted himself and left me with little faith in the system.

happy customer Used this company three times and I found them to be very professional with all their help and advice . I would not hesitate to recommend this company to anyone, just a big thank you M hewitt

very poor service so frustrated with the Chesterfield branch. I was given one case-handler that then passed to another or possibly three at one stage, hard to keep track. Comms to my buyer and seller's solicitors are ridiculously slow despite an assurance they could complete within 12 weeks of instruction - we're now at 4 months and counting, no end in sight. One outstanding issue that was flagged months ago and still isn't resolved. I am given no advice about what I should be querying and it's only fortunate I am an experienced buyer. Wasting my hard earned money on a sale that may not proceed, seriously not impressed! The phone may as well not exist, all comms have been via email with the inevitable delays

Conveyancing Thank you to Michelle Fox and Amy Wright for my conveyancing. Sally Rutter was fantastic and went above and beyond to complete my house sale. I have no hesitation in recommending them. No