We hired Mr Unable to reply so I'm editing my review by adding the reply to the top of the review. Carl Shusterman you have lost all your credibility the moment I found out you lied about writing the brief yourself. Look at the copy of the brief you emailed me 2 years ago with your name and look at the BIA Decision addressing to Attorney Jennifer only. I wouldn't have taken such a closer look at everything if you had remembered the case and what you lied to me about. I'm not interested in wasting any more of my time talking to you. If anything, I'd spend time finding out how I can get you reported of your misconduct. We hired Mr. Shusterman after reading the reviews on AVVO around 8 years ago and hired him. However we've never met him in person and we were always pushed to work with another attorney in the office. We've worked with several and never with Mr. Shusterman who we came to the office for. Obviously we wanted Mr. Shusterman. Then 2 years ago, Mr. Shusterman sold his business and we weren't notified. Thank God we happened to call to find out about my father's case status. It took me a couple days to hunt down the information. Finally got to speak with Mr. Shusterman over the phone. He was great. He initially wanted to push me to work with another attorney in the business that he sold to, I said I never hired them also the appeal brief at the time was due within days. I didn't want to hire a new attorney that I didn't even choose. My father is too important to us to just work with a random attorney last minute. We need to vet it. I asked for a refund. Mr. Shusterman agreed but later called me back said he'd work on the case himself. Obviously I was happy to hear that. Now 2 years later, he emailed me saying my husband's case was denied and attorney Jennifer doesn't believe we should continue to appeal. My husband? Obviously he doesn't remember about the case and he didn't work on the case himself. Jennifer was one of the attorneys we were forced on. It was fine in the beginning because I thought Mr. Shusterman if he cared about his reputation, he would make sure the quality of her service. Anyways, she's been rejecting to help us and apparently she's been forced to work on the last brief. Since she feels this way about the case, we for sure can't use her again. Just sad that we are again in the situation of having to find a new attorney in a short period of time and have to re-explain the case. So do yourself a favor. Try another office, you may have a better luck.