CA Kaival Patel
CATerrible customer support Terrible customer support I installed moneythum on India trip to my home pc and now I am back to Canada and they are saying there is no way they can uninstall or deactivate license on Indian PC. I do not have access to that pc anymore and after repeated email, they told me that they can cancel my renewal. Customer support team name is Amanda.
Donald Campbell
GBAn amazing experience with Money Thumb An amazing experience with Money Thumb. The PDF Insights program does an super job and is really fast! Pricing is exceptionally low. I had a n issue that I reported to their support group and was dazzled by the turn around time to address it....immediate! Highly recommend them as a quality company that stands behind their product.
Andrew
GBThe best at what it does The best at what it does. The user experience leaves something to be desired but for converting pdfs and even CSVs to OFX, it's the right tool for the job. I have had a great experience with their customer service as well.
Peggy Seay
GBquick way to speed up importing to check register MoneyThumb has been a huge saving point for my company. Many clients do not send register information and we have to rely on the bank statement. This program gives us the ability to take the older statements (and the new) and import them for a variety of clients without logging into their banking portals. Plus it has a 'payee cleanup' feature to help remove the long descriptions on statements!
Lauren Barker
GBBe very careful reading the positives Be very careful reading the positives. This software is horrible and the customer service is worse. I cancelled, but they claimed I updated my card! I most certainly did not, but they got it from a updater service that provides updated expired cards. I’m fine with updater services but subscriptions or important auto drafts etc, but not for a company I cancelled last year. Refuse to refund my money, apparently $100 is too important. Also, the software didn’t work… very complicated to convert a PDF that my new MacBook now does without software.