Two Issues with what I purchased… Two Issues with what I purchased pdf2csv converter software I bought. (1) It did not work for some of the image-based pdf bank statements and I had to buy another annual subscription PDF+ (2) It is a good UI Desktop version. But, does not allow users to invoke from a common prompt with arguments to run it inside another excel based programs.

Their QfxToQbo software does NOT work… Their QfxToQbo software does NOT work as advertised. If the bank you are using does not pay for a QID with QuickBooks (such as US Bank), you will NOT be able to upload the QBO file that is created. Instead, you will get the following error: YOU are trying to upload the web connect file with an account type that QuickBooks does not support. Please contact your Financial Institution for details.

Be very careful reading the positives Be very careful reading the positives. This software is horrible and the customer service is worse. I cancelled, but they claimed I updated my card! I most certainly did not, but they got it from a updater service that provides updated expired cards. I’m fine with updater services but subscriptions or important auto drafts etc, but not for a company I cancelled last year. Refuse to refund my money, apparently $100 is too important. Also, the software didn’t work… very complicated to convert a PDF that my new MacBook now does without software.

Their should be and option to get a… Their should be and option to get a hold with an agent instead than email. I send my inquiry that person that help me I think she/he did not understande me or confused but what he/she sent me did not help and i try to fix it by my own by trying different things.

Issues resolved in a very timely manner Issues resolved in a very timely manner Every time I send any issue including issues that need extraction of data from new format, the response has been remarkable.