CA Kaival Patel
CATerrible customer support Terrible customer support I installed moneythum on India trip to my home pc and now I am back to Canada and they are saying there is no way they can uninstall or deactivate license on Indian PC. I do not have access to that pc anymore and after repeated email, they told me that they can cancel my renewal. Customer support team name is Amanda.
GURINDER JHAJ
CAIssues resolved in a very timely manner Issues resolved in a very timely manner Every time I send any issue including issues that need extraction of data from new format, the response has been remarkable.
Peggy Seay
GBquick way to speed up importing to check register MoneyThumb has been a huge saving point for my company. Many clients do not send register information and we have to rely on the bank statement. This program gives us the ability to take the older statements (and the new) and import them for a variety of clients without logging into their banking portals. Plus it has a 'payee cleanup' feature to help remove the long descriptions on statements!
Lauren Barker
GBBe very careful reading the positives Be very careful reading the positives. This software is horrible and the customer service is worse. I cancelled, but they claimed I updated my card! I most certainly did not, but they got it from a updater service that provides updated expired cards. I’m fine with updater services but subscriptions or important auto drafts etc, but not for a company I cancelled last year. Refuse to refund my money, apparently $100 is too important. Also, the software didn’t work… very complicated to convert a PDF that my new MacBook now does without software.
J DelMar
GBA great time saver at tax time! A great time saver at tax time! I had not kept my QuickBooks accounts up to date and my bank would only let me download 3 months of data. With MoneyThumb I was able to take older PDF statements, and get everything into QuickBooks. Really like the way the converter reconciles the statement so I know it was correct, and that I can automatically get the payee names to match up with QuickBooks. Awesome program!