Issues resolved in a very timely manner Issues resolved in a very timely manner Every time I send any issue including issues that need extraction of data from new format, the response has been remarkable.

Usless - Don't buy The goal was to convert a .cvs file to a Quicken gfx file or a .qfi file. I loaded the .cvs file into the program and it would not let me convert without making changes to the data column headings. The interface is very confusing and there was no manual. I canceled my subscription. Quicken shafted its users my not allowing more than a 90-day download.

Be very careful reading the positives Be very careful reading the positives. This software is horrible and the customer service is worse. I cancelled, but they claimed I updated my card! I most certainly did not, but they got it from a updater service that provides updated expired cards. I’m fine with updater services but subscriptions or important auto drafts etc, but not for a company I cancelled last year. Refuse to refund my money, apparently $100 is too important. Also, the software didn’t work… very complicated to convert a PDF that my new MacBook now does without software.

Terrible customer support Terrible customer support I installed moneythum on India trip to my home pc and now I am back to Canada and they are saying there is no way they can uninstall or deactivate license on Indian PC. I do not have access to that pc anymore and after repeated email, they told me that they can cancel my renewal. Customer support team name is Amanda.

I've used other, similar products. I've used other, similar products. MoneyThumb's 2qbo Convert Pro with PDF+ is not only far less expensive but conspicuously more accurate, faster, and doesn't bog down other running programs. You don't need a bookkeeper if you use it. I'd give it ten stars if I could.