The Tax Defense Group Scam or Incompetent? The company is a scam. They collect money for services that are unacceptable, IF they provide any service at all. I paid, got scammed, so letting anyone seeking info know this place is not real! Check out the company responses here, on Yelp and at BBB and see how defensive they are and how the issues all seem to be the fault of the customer. Non-response lowers their scores more so they respond with lies to at least say something. There is no transparency, no accountability, no customer SERVICE. See Company response: Initial call was 10/14. I was to get a call back by 10/21, I didn't, today I'm told the person who did the return won't be in until 10/26 THEN I'll get a call (hasty? & yes I have receipts) someone is lying. Again a defensive response that makes clear I will have to wait because company management dodges accountability or is incapable of handling tax issues. More time was spent on crafting the complaint response than on trying to understand and address the issue. My initial question remains...

They were able to redeem my tax and… They were able to redeem my tax and help me file my taxes without any issues. They are very transparent in all their activities. Their staffs are always very quick to respond

My wife and I found ourselves owing… My wife and I found ourselves owing back taxes. We reached out to Scott for some guidance with our problem. Matt became our case manager. Matt and his team were instrumental in working with us, the IRS, setting up a payment plan and getting us back on track. I'm not sure where we would be today with out their help. If you need help with taxes these are the people to go to!

Productive Tax Company The Tax Defense group send out the appropriate documents and provides step-by-step instruction on how to complete those documents. The Tax Defense Group staff explains tax terminology so it is easy to understand. I would recommend Tax Defense Group staff for anyone looking to get their taxes done.

A More-Than-Satisfied Customer Some years ago, my husband received a letter from the IRS that he owed a substantial amount of money. It was due to an error on the part of a financial institutional group that oversaw my husband’s annuity. With my husband being on disability because of congestive heart failure, we didn’t have the means to pay back the monies due. After reaching out to several companies that dealt primarily with these situations, I decided to go with The Tax Defense Group. The individual who answered the phone made me feel confident in the company’s ability to provide the help my husband needed. I was eventually assigned to one of their best professionals by the name of Ann. I was leary at first because she sounded very young on the phone. I soon realized that this was a well trained and educated person I was speaking to. With my husband’s interest in mind, she worked diligently to get the best settlement possible. The final decision from the IRS was definitely in our favor. Every now and then, I have the need to speak with a member of the team. More recently, I spoke to Matt. He immediately came to my assistance. This is the reason I decided to choose this company first hand and never regretted doing so. Elaine P. New York