Richard
GBProfessional, excellent service and 100% Results The group of lawyers was very professional, they always gave me every answer I asked for, responded to every email, answered every phone call or called me back if they couldn't take the call at that time. I had peace of mind in this process and the final result was as they told me. Randy Dunbar guided me the entire way and that helped me feel confident with the end result.
SK
GBI retained Lemon Law Group following a… I retained Lemon Law Group following a failed attempt to "do it the nice way" and ask the manufacturer of my Plug-in Hybrid to replace or repurchase my car. I had bought it new, and two months later, it suffered what they called a "thermal event" in the DC-DC converter. This caused extensive thermal damage to the rear seat, ducting, wiring harnesses, etc - said another way, it caught fire or came very close to it. Following the repair, the vehicle had a persistent burning smell remaining in it, and I simply did not trust it to not burn my house down, but the manufacturer was insistent that they had repaired it and refused to repurchase or replace it. Lemon Law Group won my claim with a satisfactory result, but it took a little over two years. It's hard to say how much of that is on the manufacturer purposefully drawing it out, how much of it is on COVID-related delays in the courts, and how much of it is on Lemon Law Group. My attorney and his assistant were very knowledgeable and pleasant to deal with, even though the process was slow. The re-acquisition coordinator was much less pleasant - I had to reiterate the same things to him repeatedly, and he seemed very disinterested through the process. I believe it was a mistake on his part which held up the buyback for about 3 months and would have left the settlement short by one payment, about $580, so be certain to square their numbers against your own. Notwithstanding the rough experience during re-acquisition, I'll still rate LLG highly due to my attorney's excellence and the very satisfactory results against an uncooperative manufacturer.
Earl
GBThese people are garbage!!! These people are garbage!!! My 2022 HYUNDAI Santa Cruz met the legal definition of a Lemon. They were EXTREMELY slow to respond and wanted me to accept an offer of $3,500 and them getting their full payment for legal representation of the matter when my car was not safe to drive for the first year I had it. Then they called and said I didn't have a claim. COMPLETE GARBAGE!!!!
MR
GBGreat service and promptly responses to… Great service and promptly responses to any questions. Recommended
Guillermo Zamora
GBThis law firm is very efficient. This law firm is very efficient. I recommend it 100%. My case was resolved in two and half months. I thank the entire group at Lemon Law Group Partners, especially lawyers Randy, Brooks and Leonel.