David
GBI had the exact same negative experience today… I had the exact same experience today as the review posted on Nov 8th. The call proceeded very cordially and helpful until it came to discuss cost of service. Sebastian, sales representative, stated that I had to provide my credit card information and form of payment BEFORE he would send me the ACA contract, terms and conditions. He would NOT send me any information about the contract agreement until I provide my card information. When I protested and stated that I would not provide my payment information until after I reviewed the agreement, the rep became angry, raised his voice, cut me off, and talked over me. When I confirmed that I would not provide my card info until I reviewed the agreement, he hung up the call on me. This has every red flag of a boiler room sales philosophy.