Elise at Compass Tax Group was… Elise at Compass Tax Group was amazing!!. My experience was everything I hoped it would be and they did what they said they would do handling everything and staying in contact with me every step of the way. I would definitely recommend compass tax group to everybody.

What a nightmare What a nightmare! I received a few calls (I’ll leave the person’s name out for his privacy), however the first initial phone calls were okay, however I had not called them back due to the reviews and the feedback received from an individual. Anyway, I received another phone call from the same agent and he was giving me information that I hadn’t known, he then transferred me to his “manager”. If this is his manager then I’m afraid to meet the CEO. The manager was rude, condescending, and abrasive. He wouldn’t let me speak and then when I finally stopped him and asked him the main questions I need to know. He began to yell at me and became extremely aggressive. It was like a boxing match but instead of using fists he was using his mouth, then he proceeded to tell me that he doesn’t want my business. He went from saying they were looking to help, to saying they don’t want the business because they realize you’re on to their nonsense. The experience was truly unforgettable. They need restructuring and better training. Not everyone is going to be interested in your services, it’s apart of business. Instead these people throw tantrums and become disrespectful.

Chris did a excellent job of… Chris did a excellent job of negotiating a Offer in Compromise for my business that owed more than 1mm in Trust Fund taxes. I was in a bad way and Chris negotiated a settlement of 10% of liability. This was a life saver for me. Thanks from the bottom of my heart Chris and Jody.

We hired Compass Tax Group to assist us… We hired Compass Tax Group to assist us with a long term IRS tax issue which we could not resolve ourselves. They quoted a price and kept to it. No additional fees or costs. Our attorney, Chris Tibbals, was personal and professional. He always was available kept us updated with filings and case movement. We are well pleased and would highly recommend Compass Tax Group for anyone needing help with tax issues.

Bases on the reviews this seems like they need a refresh in Customer Service Interaction Bases on the reviews this seems like a great company however the demeaning and condescending nature of the staff leaves less to be desired. The knowledge they hold should be used to educate and enlighten business owners as opposed to berating and insulting them.