Great customer service Initially I had trouble opening the app. I called customer service. He was great and patient. Eventually he was able to walk me through it.

Fast Need Fulfilled Fast, software works as described. I suspect customer service is as good as advertised—but didn’t need it!

I can't install the product I can't install the product. It still says I can't activate Windows. I bought the Pro version. The computer says that I have to install HOME instead for the product key that I have, This was a waste of money. And I'm actually kinda pissed off about this.

Cannot download file 24 hour chat… Cannot download file 24 hour chat line does not reply They replied a day later and I had already solved the download problem. They need to give you a short tutorial on how to do the download. It took about 30 minutes to download. It would have been nice to know that.

All I have to say is All I have to say is. This was an awesome experience. I was having trouble with my activation and the talk support Rebecca was amazing to deal with. Found out my problem was with my copy of windows and was locked out and had to re activate the copy prior to my new product key. They are great! And so thankful for working and helping me. Dont get service like this very much. Above and beyond they are!!!