Great service. Very quick, as advertised.. Great customer service. Services are as described on the site! Thanks for the great service and value. I would have spent far more in driving time, my time spent away from work, and with more hassle without them! GREAT VALUE all around........

The passport arrived exactly when they said it would. I was skeptical about doing a passport in 48 hours from the time I dropped the package at FedEx until I got it back. But they did it. It arrived at 12:03 and they had promised it at 12! The person I talked with was very helpful and the steps were easy to follow. They saved our vacation. I'm impressed.

Excellent, Fast, Efficient, Knowledgeable Staff, Hassle-free experience. I was already in a bind as my passport had expired when I thought I had a year left and I was leaving for a trip in short notice. Staff was friendly, explained everything and were pleasant to deal with which was reassuring at a nerve-wracking time.

A complete and utter failure. I paid for overnight service of a new passport on Weds 5/7. I prepared and sent them all of the appropriate documents and they had my travel date of 5/11. They guaranteed delivery by Friday 5/9. They issued me a tracking number on 5/9 but Fed Ex never received the package that was supposedly sent. I have been calling all day and there is nobody at the office. I am not sure if my information has been stolen or if this company is just negligent. Either way this service should never be used by anyone, ever. There are many alternatives that provide the same service. I will now miss my flight which I am certain they will not reimburse me for, and likely have to take actions to recover the funds they have charged me for a service that was not provided.

Great service and ahead of schedule From start to finish, the process took exactly one week and I had not ordered the fastest service. Very helpful staff who stayed with the program!