I would add a lower score if I could I would add a lower score if I could! I paid for my product and that was it. Never heard from anyone after multiple messages sent and emails. I lost 200 dollars basically. This is a scam

Poor Customer Service A number of years ago I worked with LegalSherpa to obtain a Trademark. As far as I can remember it was a good experience. Shame on me, I let it lapse. I have called three times, left messages each time, and emailed once looking for help to reinstate the Trademark. There has been zero responses from them. Not sure if I should try again or go somewhere else for help.

I used Legal Sherpa's trademark service… I used Legal Sherpa's trademark service back in June 2020 and paid $78.99 for the service. To date nothing has been done, there is no record of it being filed at the USPTO, and I can't get a hold of anyone at Legal Sherpa. I have used their site to ask for answers, I have emailed, and I have left countless messages on their number because no one ever answers when you call. It's been over 2 years and I have no trademark and no response so I guess they stole from me. Legal Sherpa should be named "illegal Sherp" because all they will do is rip you off!

Go somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....

Buyer beware!!!! This company will take you money and not answer any of your questions. I was unable to complete the finalization of my application after I paid for services to assist with my trademark. I called several times and left voicemails for a representative to assist. I emailed several times also and I received only one email reply with “ how can I assist” I left my order number for reference and since that one reply back still have yet to get anyone to respond with a solution to my issue. Do not trust this company. Competitors maybe a bit more in price but well worth wasting time and money on services not completed with Legal Sherpa.