Can not get in touch with any one. After leaving 2 voicemails, three emails, and using the live chat not a single response or live person. I filled a TM registration and it had been 9 days. They said it would take 3 to 5. I honestly don't believe anyone works there.

I've used LegalSherpa for two different… I've used LegalSherpa for two different companies of mine. I used the basic service, but I also did my own research to make sure the marks would be registered by the USPTO without any issues. If you're not sure what you are doing I recommend the upgraded package so your expectations are met. My last trademark took 7 months to finalize. The USPTO is slow, so be patient. Legal Sherpa provides a great service. I will continue to use them.

POOR service, POOR communicators, Unprofessional Bottom line, I paid them $200 and they never did the service. They kept saying I did not do my part and I DID TWICE. I HAVE EMAILS TO PROVE IT. They are VERY poor at communicating, non responsive in returning emails. When I contact my payment service to get my money back, they finally responded AFTER OVER A MONTH!!! DO NOT USE THESE people. Once I got my payment service involved to get them to respond they were rude.

Scam all the way Paid them, they never contact you or call you back or answer the phone. They are a scam and are probably not a real company. Calling my credit card to cancel payment.

Go somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....