Thomas masters
GBCan not get in touch with any one. After leaving 2 voicemails, three emails, and using the live chat not a single response or live person. I filled a TM registration and it had been 9 days. They said it would take 3 to 5. I honestly don't believe anyone works there.
Ashley
GBWorth Every Penny! Legal Sherpa was professional, timely, and worked with me throughout the holiday season, even though they were closed, to ensure that my trademark was filed on time. They were very knowledgeable and answered my questions in a way that made me feel confident about utilizing their services. Robert even followed up with a phone call to me to make sure I signed before the deadline passed. Thanks, Legal Sherpa, I will definitely use your services for all of my trademark needs in the future!
Julie Ferrer
GBFRAUD - Put these losers out of business WORST to ZERO communication. I filled out my application correctly the first time, and received a notification that my trademark was being processed. for 2 months I didn't hear anything back, until I get an email from them, stating that it wasn't signed correctly (which it was) and wasted 2 months of my time. I then re-sign the documents, as they said there was an "update to the document", to then be sent an email 3 weeks later, saying that it has not been signed correctly. I did this process 4 times, with ZERO human interaction or REAL conversations with anyone. No one replied to my emails, only a robot message, and no one responded to my calls. I paid them $250, and received DELAY after DELAY after DELAY. I asked for my money back, before 30 days, because I could sense something was off. I heard nothing back. Im disputing with my bank, and letting you all know to hire a PROFESSIONAL who actually cares.
Jay
GBPoor Customer Service A number of years ago I worked with LegalSherpa to obtain a Trademark. As far as I can remember it was a good experience. Shame on me, I let it lapse. I have called three times, left messages each time, and emailed once looking for help to reinstate the Trademark. There has been zero responses from them. Not sure if I should try again or go somewhere else for help.
Elizabeth
GBComplete Rip Off Complete Rip Off. Paid $179 for them to write the documents only for the USTPO to reject them so now I'm out the filing fee twice. Could have done a better job myself.