Jennifer
GBScam!!! I filed a trademark application on February 26th and even though my payment was drafted and has cleared from my bank account, I have not received an email or response from the company after leaving multiple voicemails and emails. Whenever you call it says that they are helping other customers and to leave a voicemail. No one ever picks up. This is clearly a scam and I will be reporting them to the Better Business Bureau.
Elizabeth
GBComplete Rip Off Complete Rip Off. Paid $179 for them to write the documents only for the USTPO to reject them so now I'm out the filing fee twice. Could have done a better job myself.
Greg
GBGo somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....
Struan
GBAvoid!!!! Avoid. They want your initial application to be rejected so they can sell you additional services. Much better to hire someone who cares about your application
Anonymous
GBI would add a lower score if I could I would add a lower score if I could! I paid for my product and that was it. Never heard from anyone after multiple messages sent and emails. I lost 200 dollars basically. This is a scam