Can not get in touch with any one. After leaving 2 voicemails, three emails, and using the live chat not a single response or live person. I filled a TM registration and it had been 9 days. They said it would take 3 to 5. I honestly don't believe anyone works there.

Poor Customer Service A number of years ago I worked with LegalSherpa to obtain a Trademark. As far as I can remember it was a good experience. Shame on me, I let it lapse. I have called three times, left messages each time, and emailed once looking for help to reinstate the Trademark. There has been zero responses from them. Not sure if I should try again or go somewhere else for help.

DO NOT USE FOR TRADEMARKS BAD FOR TRADEMARKS. LegalSherpa misfiled my easy to file, straight-forward trademark application and then said they would need an additional fee for the revision responses to the USTPO. They clearly did not fill out the application thoroughly enough for initial approval because they then charge you an additional $150 for revisions to their application. UPDATE: After I wrote this review, and paying them another $150 to have them fix the application they submitted, they demanded I remove this comment or they will not proceed with the additional work I paid for and issue me a refund for the $150 (but not the initial $XXX). They also threatened me with "action" if I do not remove this honest 100% legal review.

Scam!!! I filed a trademark application on February 26th and even though my payment was drafted and has cleared from my bank account, I have not received an email or response from the company after leaving multiple voicemails and emails. Whenever you call it says that they are helping other customers and to leave a voicemail. No one ever picks up. This is clearly a scam and I will be reporting them to the Better Business Bureau.

POOR service, POOR communicators, Unprofessional Bottom line, I paid them $200 and they never did the service. They kept saying I did not do my part and I DID TWICE. I HAVE EMAILS TO PROVE IT. They are VERY poor at communicating, non responsive in returning emails. When I contact my payment service to get my money back, they finally responded AFTER OVER A MONTH!!! DO NOT USE THESE people. Once I got my payment service involved to get them to respond they were rude.