Go somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....

I used Legal Sherpa's trademark service… I used Legal Sherpa's trademark service back in June 2020 and paid $78.99 for the service. To date nothing has been done, there is no record of it being filed at the USPTO, and I can't get a hold of anyone at Legal Sherpa. I have used their site to ask for answers, I have emailed, and I have left countless messages on their number because no one ever answers when you call. It's been over 2 years and I have no trademark and no response so I guess they stole from me. Legal Sherpa should be named "illegal Sherp" because all they will do is rip you off!

Scam all the way Paid them, they never contact you or call you back or answer the phone. They are a scam and are probably not a real company. Calling my credit card to cancel payment.

To be honest I'm starting to think… To be honest I'm starting to think Legal Sharpa is a scam. Especially after reading some of the comments They sound the same on what I'm experiencing right now. They said 3 to 5 business days but it's been about 14 days and I haven't heard anything yet but I'm trying to be patient before I report this and expose the truth. I have saved all my documentation and emails so I'm ready to promote my experience.

I worked with Legal Sherpa to file a trademark I worked with Legal Sherpa to file a trademark. As most of the good reviews stated - they are not a scam. They did help me to file the trademark. However, I am not very happy with the overall service. Not much communication to share with me what's going on. Not much follow up after my trademark was rejected by the government. Essentially, they tell me nothing they could do after I get rejected. While it's a fair statement, it's not a very satisfying experience.