Poor Customer Service A number of years ago I worked with LegalSherpa to obtain a Trademark. As far as I can remember it was a good experience. Shame on me, I let it lapse. I have called three times, left messages each time, and emailed once looking for help to reinstate the Trademark. There has been zero responses from them. Not sure if I should try again or go somewhere else for help.

I would add a lower score if I could I would add a lower score if I could! I paid for my product and that was it. Never heard from anyone after multiple messages sent and emails. I lost 200 dollars basically. This is a scam

LegalSherpa.com Never provided me with… LegalSherpa.com Never provided me with the services I paid for. It clearly said someone was going to contact me in 3 days I never was contacted and it's going on 3 weeks. I Went Ahead and filed my trademarks and service marks myself. Something I should have done at first. The answer is If I am to reevaluate everything I feel this full thing is a scam with a website that looks legit. Be leary I can't speak on anyone else experience but my own but it's awfully funny I'm one of about 20 people saying the exact same thing. People please stop trying to take the easy way out and just file the paperwork yourself.

Scam!!! I filed a trademark application on February 26th and even though my payment was drafted and has cleared from my bank account, I have not received an email or response from the company after leaving multiple voicemails and emails. Whenever you call it says that they are helping other customers and to leave a voicemail. No one ever picks up. This is clearly a scam and I will be reporting them to the Better Business Bureau.

Go somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....