Scam!!! I filed a trademark application on February 26th and even though my payment was drafted and has cleared from my bank account, I have not received an email or response from the company after leaving multiple voicemails and emails. Whenever you call it says that they are helping other customers and to leave a voicemail. No one ever picks up. This is clearly a scam and I will be reporting them to the Better Business Bureau.

Poor Customer Service A number of years ago I worked with LegalSherpa to obtain a Trademark. As far as I can remember it was a good experience. Shame on me, I let it lapse. I have called three times, left messages each time, and emailed once looking for help to reinstate the Trademark. There has been zero responses from them. Not sure if I should try again or go somewhere else for help.

FRAUD - Put these losers out of business WORST to ZERO communication. I filled out my application correctly the first time, and received a notification that my trademark was being processed. for 2 months I didn't hear anything back, until I get an email from them, stating that it wasn't signed correctly (which it was) and wasted 2 months of my time. I then re-sign the documents, as they said there was an "update to the document", to then be sent an email 3 weeks later, saying that it has not been signed correctly. I did this process 4 times, with ZERO human interaction or REAL conversations with anyone. No one replied to my emails, only a robot message, and no one responded to my calls. I paid them $250, and received DELAY after DELAY after DELAY. I asked for my money back, before 30 days, because I could sense something was off. I heard nothing back. Im disputing with my bank, and letting you all know to hire a PROFESSIONAL who actually cares.

DO NOT USE FOR TRADEMARKS BAD FOR TRADEMARKS. LegalSherpa misfiled my easy to file, straight-forward trademark application and then said they would need an additional fee for the revision responses to the USTPO. They clearly did not fill out the application thoroughly enough for initial approval because they then charge you an additional $150 for revisions to their application. UPDATE: After I wrote this review, and paying them another $150 to have them fix the application they submitted, they demanded I remove this comment or they will not proceed with the additional work I paid for and issue me a refund for the $150 (but not the initial $XXX). They also threatened me with "action" if I do not remove this honest 100% legal review.

To be honest I'm starting to think… To be honest I'm starting to think Legal Sharpa is a scam. Especially after reading some of the comments They sound the same on what I'm experiencing right now. They said 3 to 5 business days but it's been about 14 days and I haven't heard anything yet but I'm trying to be patient before I report this and expose the truth. I have saved all my documentation and emails so I'm ready to promote my experience.