Go somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....

Scam all the way Paid them, they never contact you or call you back or answer the phone. They are a scam and are probably not a real company. Calling my credit card to cancel payment.

Complete Rip Off Complete Rip Off. Paid $179 for them to write the documents only for the USTPO to reject them so now I'm out the filing fee twice. Could have done a better job myself.

Avoid!!!! Avoid. They want your initial application to be rejected so they can sell you additional services. Much better to hire someone who cares about your application

To be honest I'm starting to think… To be honest I'm starting to think Legal Sharpa is a scam. Especially after reading some of the comments They sound the same on what I'm experiencing right now. They said 3 to 5 business days but it's been about 14 days and I haven't heard anything yet but I'm trying to be patient before I report this and expose the truth. I have saved all my documentation and emails so I'm ready to promote my experience.