Greg
GBGo somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....
FlowEz Mr. Billups
GBLegalSherpa.com Never provided me with… LegalSherpa.com Never provided me with the services I paid for. It clearly said someone was going to contact me in 3 days I never was contacted and it's going on 3 weeks. I Went Ahead and filed my trademarks and service marks myself. Something I should have done at first. The answer is If I am to reevaluate everything I feel this full thing is a scam with a website that looks legit. Be leary I can't speak on anyone else experience but my own but it's awfully funny I'm one of about 20 people saying the exact same thing. People please stop trying to take the easy way out and just file the paperwork yourself.
Anonymous
GBI would add a lower score if I could I would add a lower score if I could! I paid for my product and that was it. Never heard from anyone after multiple messages sent and emails. I lost 200 dollars basically. This is a scam
Zhou Yu
GBI worked with Legal Sherpa to file a trademark I worked with Legal Sherpa to file a trademark. As most of the good reviews stated - they are not a scam. They did help me to file the trademark. However, I am not very happy with the overall service. Not much communication to share with me what's going on. Not much follow up after my trademark was rejected by the government. Essentially, they tell me nothing they could do after I get rejected. While it's a fair statement, it's not a very satisfying experience.
Thomas masters
GBCan not get in touch with any one. After leaving 2 voicemails, three emails, and using the live chat not a single response or live person. I filled a TM registration and it had been 9 days. They said it would take 3 to 5. I honestly don't believe anyone works there.