I worked with Legal Sherpa to file a trademark I worked with Legal Sherpa to file a trademark. As most of the good reviews stated - they are not a scam. They did help me to file the trademark. However, I am not very happy with the overall service. Not much communication to share with me what's going on. Not much follow up after my trademark was rejected by the government. Essentially, they tell me nothing they could do after I get rejected. While it's a fair statement, it's not a very satisfying experience.

POOR service, POOR communicators, Unprofessional Bottom line, I paid them $200 and they never did the service. They kept saying I did not do my part and I DID TWICE. I HAVE EMAILS TO PROVE IT. They are VERY poor at communicating, non responsive in returning emails. When I contact my payment service to get my money back, they finally responded AFTER OVER A MONTH!!! DO NOT USE THESE people. Once I got my payment service involved to get them to respond they were rude.

Buyer beware!!!! This company will take you money and not answer any of your questions. I was unable to complete the finalization of my application after I paid for services to assist with my trademark. I called several times and left voicemails for a representative to assist. I emailed several times also and I received only one email reply with “ how can I assist” I left my order number for reference and since that one reply back still have yet to get anyone to respond with a solution to my issue. Do not trust this company. Competitors maybe a bit more in price but well worth wasting time and money on services not completed with Legal Sherpa.

Go somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....

Legal-Sherpa.com - This company is very poor and not to be trusted This company is very poor. They did not follow through on my trademark but took my money. Do NOT trust these people with your trademark application. IMHO this is a scam outfit. Stay away there are many legit good companies out there that I have used before.