James
GBLegal-Sherpa.com - This company is very poor and not to be trusted This company is very poor. They did not follow through on my trademark but took my money. Do NOT trust these people with your trademark application. IMHO this is a scam outfit. Stay away there are many legit good companies out there that I have used before.
Cindy
GBBuyer beware!!!! This company will take you money and not answer any of your questions. I was unable to complete the finalization of my application after I paid for services to assist with my trademark. I called several times and left voicemails for a representative to assist. I emailed several times also and I received only one email reply with “ how can I assist” I left my order number for reference and since that one reply back still have yet to get anyone to respond with a solution to my issue. Do not trust this company. Competitors maybe a bit more in price but well worth wasting time and money on services not completed with Legal Sherpa.
harry
GBDO NOT USE FOR TRADEMARKS BAD FOR TRADEMARKS. LegalSherpa misfiled my easy to file, straight-forward trademark application and then said they would need an additional fee for the revision responses to the USTPO. They clearly did not fill out the application thoroughly enough for initial approval because they then charge you an additional $150 for revisions to their application. UPDATE: After I wrote this review, and paying them another $150 to have them fix the application they submitted, they demanded I remove this comment or they will not proceed with the additional work I paid for and issue me a refund for the $150 (but not the initial $XXX). They also threatened me with "action" if I do not remove this honest 100% legal review.
Greg
GBGo somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....
Isaac
GBTo be honest I'm starting to think… To be honest I'm starting to think Legal Sharpa is a scam. Especially after reading some of the comments They sound the same on what I'm experiencing right now. They said 3 to 5 business days but it's been about 14 days and I haven't heard anything yet but I'm trying to be patient before I report this and expose the truth. I have saved all my documentation and emails so I'm ready to promote my experience.