Poor Customer Service A number of years ago I worked with LegalSherpa to obtain a Trademark. As far as I can remember it was a good experience. Shame on me, I let it lapse. I have called three times, left messages each time, and emailed once looking for help to reinstate the Trademark. There has been zero responses from them. Not sure if I should try again or go somewhere else for help.

Legal-Sherpa.com - This company is very poor and not to be trusted This company is very poor. They did not follow through on my trademark but took my money. Do NOT trust these people with your trademark application. IMHO this is a scam outfit. Stay away there are many legit good companies out there that I have used before.

Complete Rip Off Complete Rip Off. Paid $179 for them to write the documents only for the USTPO to reject them so now I'm out the filing fee twice. Could have done a better job myself.

Go somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....

Scam all the way Paid them, they never contact you or call you back or answer the phone. They are a scam and are probably not a real company. Calling my credit card to cancel payment.