Go somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....

Scam!!! I filed a trademark application on February 26th and even though my payment was drafted and has cleared from my bank account, I have not received an email or response from the company after leaving multiple voicemails and emails. Whenever you call it says that they are helping other customers and to leave a voicemail. No one ever picks up. This is clearly a scam and I will be reporting them to the Better Business Bureau.

FRAUD - Put these losers out of business WORST to ZERO communication. I filled out my application correctly the first time, and received a notification that my trademark was being processed. for 2 months I didn't hear anything back, until I get an email from them, stating that it wasn't signed correctly (which it was) and wasted 2 months of my time. I then re-sign the documents, as they said there was an "update to the document", to then be sent an email 3 weeks later, saying that it has not been signed correctly. I did this process 4 times, with ZERO human interaction or REAL conversations with anyone. No one replied to my emails, only a robot message, and no one responded to my calls. I paid them $250, and received DELAY after DELAY after DELAY. I asked for my money back, before 30 days, because I could sense something was off. I heard nothing back. Im disputing with my bank, and letting you all know to hire a PROFESSIONAL who actually cares.

LegalSherpa.com Never provided me with… LegalSherpa.com Never provided me with the services I paid for. It clearly said someone was going to contact me in 3 days I never was contacted and it's going on 3 weeks. I Went Ahead and filed my trademarks and service marks myself. Something I should have done at first. The answer is If I am to reevaluate everything I feel this full thing is a scam with a website that looks legit. Be leary I can't speak on anyone else experience but my own but it's awfully funny I'm one of about 20 people saying the exact same thing. People please stop trying to take the easy way out and just file the paperwork yourself.

Legal-Sherpa.com - This company is very poor and not to be trusted This company is very poor. They did not follow through on my trademark but took my money. Do NOT trust these people with your trademark application. IMHO this is a scam outfit. Stay away there are many legit good companies out there that I have used before.