Zhou Yu
GBI worked with Legal Sherpa to file a trademark I worked with Legal Sherpa to file a trademark. As most of the good reviews stated - they are not a scam. They did help me to file the trademark. However, I am not very happy with the overall service. Not much communication to share with me what's going on. Not much follow up after my trademark was rejected by the government. Essentially, they tell me nothing they could do after I get rejected. While it's a fair statement, it's not a very satisfying experience.
Isaac
GBTo be honest I'm starting to think… To be honest I'm starting to think Legal Sharpa is a scam. Especially after reading some of the comments They sound the same on what I'm experiencing right now. They said 3 to 5 business days but it's been about 14 days and I haven't heard anything yet but I'm trying to be patient before I report this and expose the truth. I have saved all my documentation and emails so I'm ready to promote my experience.
Mike Eskridge
GBI used Legal Sherpa's trademark service… I used Legal Sherpa's trademark service back in June 2020 and paid $78.99 for the service. To date nothing has been done, there is no record of it being filed at the USPTO, and I can't get a hold of anyone at Legal Sherpa. I have used their site to ask for answers, I have emailed, and I have left countless messages on their number because no one ever answers when you call. It's been over 2 years and I have no trademark and no response so I guess they stole from me. Legal Sherpa should be named "illegal Sherp" because all they will do is rip you off!
Julie Ferrer
GBFRAUD - Put these losers out of business WORST to ZERO communication. I filled out my application correctly the first time, and received a notification that my trademark was being processed. for 2 months I didn't hear anything back, until I get an email from them, stating that it wasn't signed correctly (which it was) and wasted 2 months of my time. I then re-sign the documents, as they said there was an "update to the document", to then be sent an email 3 weeks later, saying that it has not been signed correctly. I did this process 4 times, with ZERO human interaction or REAL conversations with anyone. No one replied to my emails, only a robot message, and no one responded to my calls. I paid them $250, and received DELAY after DELAY after DELAY. I asked for my money back, before 30 days, because I could sense something was off. I heard nothing back. Im disputing with my bank, and letting you all know to hire a PROFESSIONAL who actually cares.
Greg
GBGo somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....