Avoid!!!! Avoid. They want your initial application to be rejected so they can sell you additional services. Much better to hire someone who cares about your application

Worth Every Penny! Legal Sherpa was professional, timely, and worked with me throughout the holiday season, even though they were closed, to ensure that my trademark was filed on time. They were very knowledgeable and answered my questions in a way that made me feel confident about utilizing their services. Robert even followed up with a phone call to me to make sure I signed before the deadline passed. Thanks, Legal Sherpa, I will definitely use your services for all of my trademark needs in the future!

POOR service, POOR communicators, Unprofessional Bottom line, I paid them $200 and they never did the service. They kept saying I did not do my part and I DID TWICE. I HAVE EMAILS TO PROVE IT. They are VERY poor at communicating, non responsive in returning emails. When I contact my payment service to get my money back, they finally responded AFTER OVER A MONTH!!! DO NOT USE THESE people. Once I got my payment service involved to get them to respond they were rude.

Poor Customer Service A number of years ago I worked with LegalSherpa to obtain a Trademark. As far as I can remember it was a good experience. Shame on me, I let it lapse. I have called three times, left messages each time, and emailed once looking for help to reinstate the Trademark. There has been zero responses from them. Not sure if I should try again or go somewhere else for help.

Go somewhere else if you want any customer service Going into my third week of trying to get a trademark completed with Legal Sherpa. I have 1 follow up question and I've sent 3-4 follow up emails...2 voicemails... absolutely no response. Called this morning and the line said they are "helping" other clients. I just called back again (it's 3PM PT / 6PM ET). The line says the office is now closed and to call back during normal business hours through 8:00PM ET!?!? Their customer service is a joke....