No response after only receiving half of what I ordered. I ordered a full store and branded marketing from Vex based off a friend having a very good experience with them, this was on February 5th. 3 weeks later they delivered the website and no communication about the branded marketing launch. I tried to email them right away asking about the marketing and got no response. I have since been emailing them every couple of days and have had no communication back. After paying an extra $900 for the branded marketing launch I expected to at least get some form of communication from them not complete silence.

The store purchase went great The store purchase went great. Went so well that I purchased the branded marketing launch which I paid almost $800 for. It took forever for anyone to reach out to me; after they completed part of the order they asked me to fund my ads account which I did within hours of receiving the the email requesting me to do so. Since then, which has been about a month and several emails later and I’ve heard nothing!

my website came out great in one week I… my website came out great in one week I had an amazing Shopify store that would have taken months to build on my own

Good production My store was delivered in an about 10 days. Communication was good. Everything in my store was set up and ready to go. All I had to do was set up my Shopify plan and buy a domain. Overall good experience.

I love the experience so far with VEX I love the experience so far with VEX! They have been extremely helpful and trustworthy. So far, no big issues have occurred. I am excited to get on with my new Shopify store.