Great experience! I’ve had a great experience with the Vex Development team so far. I’m about a week in to my Shopify journey, thanks to the help from the Vex Development team in getting a great-looking store up and running for me. I also appreciate the response timing and sticking to the exact schedule/timeline provided on when the store would be ready. Highly recommend!

No response after only receiving half of what I ordered. I ordered a full store and branded marketing from Vex based off a friend having a very good experience with them, this was on February 5th. 3 weeks later they delivered the website and no communication about the branded marketing launch. I tried to email them right away asking about the marketing and got no response. I have since been emailing them every couple of days and have had no communication back. After paying an extra $900 for the branded marketing launch I expected to at least get some form of communication from them not complete silence.

Buyer Beware Purchased Vex Development to build my store late November- Early December received my order so I decided to purchase the branding marketing launch for $729 I did not hear back for days and they did not deliver on the expected due date. So I called my bank and they gladly got my money back. A few days later I got a nasty email from this company trying to threaten me in giving them my money for a service not delivered. And saying they planned taking me to small claims. If you wasted your money and haven’t heard back contact your bank.

I received my store I received my store, but I paid for marketing, too. I have been trying to reach them but have received no reply, and neither they nor I have any phone numbers to contact. They hardly provided any instruction on how to run and I had to spend more money on things that they never included I feel like I wasted my time and money.

Okay The store itself is functional. Not great communication on their end. Took 5 days longer than I was told and was not contacted about why it was late. Ran my ads and got a lot of traffic but no sales and only 1 add to cart. If you buy, then you need to have realistic expectations. Landing page is fairly basic. Pictures and Ads were pretty good.