I love the experience so far with VEX I love the experience so far with VEX! They have been extremely helpful and trustworthy. So far, no big issues have occurred. I am excited to get on with my new Shopify store.

Buyer Beware Purchased Vex Development to build my store late November- Early December received my order so I decided to purchase the branding marketing launch for $729 I did not hear back for days and they did not deliver on the expected due date. So I called my bank and they gladly got my money back. A few days later I got a nasty email from this company trying to threaten me in giving them my money for a service not delivered. And saying they planned taking me to small claims. If you wasted your money and haven’t heard back contact your bank.

No store, no help, no refund They will steal your money. Waited 2 weeks for the store when they said 9 days. Then couldn’t log into the store and kept emailing them for help, they just kept telling me to “try again” , after a month of not being able to use anything , I wanted my money back , via their refund policy which states if the store has technical issues and has not been fully delivered, I could qualify for a refund, I let them know that twice and never got an answer back! Don’t even waste your time these people aren’t serious.

No response after only receiving half of what I ordered. I ordered a full store and branded marketing from Vex based off a friend having a very good experience with them, this was on February 5th. 3 weeks later they delivered the website and no communication about the branded marketing launch. I tried to email them right away asking about the marketing and got no response. I have since been emailing them every couple of days and have had no communication back. After paying an extra $900 for the branded marketing launch I expected to at least get some form of communication from them not complete silence.

They delivered within their estimated… They delivered within their estimated timeline and the only thing left to do is advertise and scale. would recommend to anyone new to e-commerce with not a lot of time