No response after only receiving half of what I ordered. I ordered a full store and branded marketing from Vex based off a friend having a very good experience with them, this was on February 5th. 3 weeks later they delivered the website and no communication about the branded marketing launch. I tried to email them right away asking about the marketing and got no response. I have since been emailing them every couple of days and have had no communication back. After paying an extra $900 for the branded marketing launch I expected to at least get some form of communication from them not complete silence.

Buyer Beware Purchased Vex Development to build my store late November- Early December received my order so I decided to purchase the branding marketing launch for $729 I did not hear back for days and they did not deliver on the expected due date. So I called my bank and they gladly got my money back. A few days later I got a nasty email from this company trying to threaten me in giving them my money for a service not delivered. And saying they planned taking me to small claims. If you wasted your money and haven’t heard back contact your bank.

No store, no help, no refund They will steal your money. Waited 2 weeks for the store when they said 9 days. Then couldn’t log into the store and kept emailing them for help, they just kept telling me to “try again” , after a month of not being able to use anything , I wanted my money back , via their refund policy which states if the store has technical issues and has not been fully delivered, I could qualify for a refund, I let them know that twice and never got an answer back! Don’t even waste your time these people aren’t serious.

The store purchase went great The store purchase went great. Went so well that I purchased the branded marketing launch which I paid almost $800 for. It took forever for anyone to reach out to me; after they completed part of the order they asked me to fund my ads account which I did within hours of receiving the the email requesting me to do so. Since then, which has been about a month and several emails later and I’ve heard nothing!

my website came out great in one week I… my website came out great in one week I had an amazing Shopify store that would have taken months to build on my own