Slow, But They Delivered My original review was very angry; this is an update. After a week of daily support requests and no response, I DID get my store and it looks great. I'm now working with their marketing team to complete the launch, since I'm getting back into school and don't have time do do it myself now. The moral of the story, I guess, is to allow lots of extra time, but they'll deliver what they promise. Will update again after launch completion.

No store, no help, no refund They will steal your money. Waited 2 weeks for the store when they said 9 days. Then couldn’t log into the store and kept emailing them for help, they just kept telling me to “try again” , after a month of not being able to use anything , I wanted my money back , via their refund policy which states if the store has technical issues and has not been fully delivered, I could qualify for a refund, I let them know that twice and never got an answer back! Don’t even waste your time these people aren’t serious.

I`ve been only a few days working with… I`ve been only a few days working with VEX and it's been fantastic. I have to mention the quick and genuine help they provided me. thanks a lot, I'm looking forward to a bigger future with VEX.

No response after only receiving half of what I ordered. I ordered a full store and branded marketing from Vex based off a friend having a very good experience with them, this was on February 5th. 3 weeks later they delivered the website and no communication about the branded marketing launch. I tried to email them right away asking about the marketing and got no response. I have since been emailing them every couple of days and have had no communication back. After paying an extra $900 for the branded marketing launch I expected to at least get some form of communication from them not complete silence.

Good production My store was delivered in an about 10 days. Communication was good. Everything in my store was set up and ready to go. All I had to do was set up my Shopify plan and buy a domain. Overall good experience.