Poor Experience Overall I initiated printing and editing services of my manuscript with Kindle Avenue.My book had to be re published by Kindle Avenue due to serious editing and format errors (at my expense) by staff members at Kindle Avenue. Inconsistent communication (calls and emails not responded to in a timely manner), my account was handed from person to person (at least 4 people named below) within this organization without any clarity as to why (Dushane, Tyler, Brandon, Jasmine). Lastly, I ordered 10 copies of my soft cover books (after the editing had to be re done because of the errors) that I was charged for on 02/16/2024, and to date 02/29/2024 I have no books and when I call/email to inquire about the books, I get no response-radio silence.

WOE Prayers from Your Heart I developed a Words Of Encouragement Ministry sending scripture prayers to many, on a daily basis. One day I thought, why not fulfill your 4th grade passion and publish the prayers and. You could reach the masses!! I searched Google for publishers and chose Kindle Avenue. I first spoke to Ashley Williams; who connected me with Dushane. Dushane and I discussed, at length, my expectations as well as the publishing process. Tyler Norton was assigned as my Team lead. There were many obstacles, more discoveries and aggressive editing along the way. Some of which lead me to Brian, Brandon, and Jasmine. There are errors in the finished book, but Yay, I did it! This is a first for me. My feet are wet, so to speak, with a wee bit of publishing knowledge! I would like to issue a sincere Thank you to all who were involved in this first publishing journey of mine! Blessings SAGe

Cheeky & Sneaky--See why Dushane and Tylar are great people to work with. As for the proofing and editing department, all I know from what occurred with me was I was writing a Christian themed book with my own life-story. I asked for ghostwriting by mistake. Then once this was cleared up I wanted to get my PAID pages processed correctly but this failed because each time my work was returned with only a few pages done. As for what I paid for I never got. I decided after trying to work closely with the admin team to call it quits. The proofing and editing I recieved all the words in my chapter for God were all capitalized. No I am serious!--And what was worse was when I upgraded to more pages I recieved my full chapter back with only 7 pages done out of 34 pages. I paid $216 for twelve pages and a foreword. They put my foreword in the wrong place with my first part of my chapter as that being my foreword. I tried to explain in detail by phone with several calls but like I said, I gave up because the expectations of the non disclosure were not met and even after all upgrades I wanted to make, they wanted me to pay $350 more dollars to do the same chapter. They were charging me $216 and $350 if I had stayed for the same chapter. $566 for 34 pages. I did not find it reasonable because I didn't get my first 12 pages even processed correctly. I asked for a refund. I asked them not to contact me by phone or by text message. I gave them my address asking them to refund with a check sent in the mail. If I don't get a check for what I feel is for my unfinished pages, I said I would report this company for shady business practices. Be advised that you need more than verbal promises and more than a non disclosure because what the staff says does not line up with the actions. I am really disgusted and terribly let down. Do not expect too much if you decide to still pursue. You have been strongly cautioned. Now the company wants me to revoke my complaint here. Wow! I don't know if this review will remain because TrustPilot demanded my full name, ph, email and reference number. The company doesn't have reference numbers for complaints. Hey TrustPilot why would you take this down? People should be aware. Even if KindleAvenue wanted more information, I am the one who's been a victim of fraud. Why would you allow their company to come to you to try to bully me by making it so that if I don't write my personal details to your company that you will take down my complaint? Why? Are you not supposed to be legit? I do not feel comfortable uploading my ID. I can mail it but I refuse to give you my ID number and address. You don't need those to see my card. Anyways, So if you do see this, look at BBB before you choose any company. If you want ghostwriting services there, ask for Kevin. He seems to be thier best. Good luck. P.S TrustPilot wants a photo ID for me to verify this complaint. There is no way I would willingly just fork out my identification to any company. You don't know what privacy and confidentiality there is even if they say they won't use it to reveal you. Anyone can say that!

To Whom it may concern, To Whom it may concern, It is with great pleasure that I have an opportunity to share my experience with publishing my book through the Kindle Avenue Publishing Company. From my initial contact with Ashley Williams to my project manager Jasmine Dsouza , took an intentional and what felt like a personal investment in the publishing of my book. When faced with challenges they solved all the problems in a professional manner and kept in constant communication with me. I cannot emphasize how appreciative I am to Jasmine and her team for the quality of work that has reflected my professionalism and repetition on a global level. Respectfully, Elizabeth Marie Galloway Evans, M.S. Ed. Sent from my iPhone

The honest truth about my Kindle Avenue experience Truth be told, I'm happy with Kindle Avenue and especially my manager Jasmine Dsouza. I don't make a move - at any time of the day - related to my work without checking with Jasmine Dsouza. She has already proven to be central to my forthcoming success in this confusing writing world. The entire team at Kindle Avenue has been absolutely fantastic. Making this large step into an unknown world as a professional writer needs to include a stable, professional, supportive, knowledgable and friendly team. Everyone that I work with daily at Kindle Avenue - starting with Jasmine Dsouza - has checked each of these boxes. Thank you all, team. Let's go! A-