Brie Sweeney
GBHighly recommend!!!! This is literally the best thing that has ever happened to me. I’ve been a member for five years now and I just love everything about this service. It’s so cost effective and I’ve been exposed to so many books that I would have missed out on.
Alex Perry
GBOkay but delivery issues... I've been a Book of the Month subscriber for almost a year. And in general, it's pretty great. There selection is good and they highlight some great voices. That said, I have recently been experiencing a lot of delivery issues. I ordered my August box on July 31st. The first shipment never made it. They sent a new box. This box did not have the correct book. They are sending another but I haven't gotten a shipping confirmation. It can be a bit frustrating to wait so long when the objective is to order a book for the month of August. It's now August 20th and I still don't have the book I ordered.
Megan McPherson
GBTerrible customer service Terrible customer service Canceling my account I had to email twice about a lost package. It took them three days to get back to me. They tried to blame it on a book shortage. Terrible, terrible,terrible. Everyone knows that USPS is bad right now. McDonalds has better customer service. Do not recommend
Amber Lester
GBI have loved BOTM for 2+ years I have loved BOTM for 2+ years. I think $17ish for a hardcover book every month is more than appropriate. The monthly selections are diverse from a lot of different genres with good options to choose from. I love to option to skip if nothing speaks to me but it has also expanded my reading and I find myself enjoying books I never would have read otherwise. I have contacted customer service and they were very helpful when I had questions. Great company!
Jody Crone
GBBOTM customer service/Levi, from North Carolina! I want to reach out and let everyone know about the experience I had with BOTM. I thought I had canceled due to being subscribed to many things. I love BOTM but felt I could go back when I could afford it. BOTM took money out of my account because I just PAUSED my subscription and it was time for them to reopen my account. I called BOTM and got ahold of a young man named Levi from North Carolina. He said he worked from home. He was soooo mannerly, considerate, and was just a joy talking to. He helped me right away, explaining step by step about what was going to happen next. I wish all customer service employees were like Levi. Levi rocked his job!