Still disappointed, and still waiting on a refund. Thought I'd write a follow up review regarding the editing that was never completed on my manuscript and the several emails assuring me that I'd get my money back. I didn't. On another note, I used Reedsy to find an editor and spent the same amount of money I gave to AWG for nothing. The editing was outstanding. I recommend checking alternate editing services so you can avoid the experience I had.

I had the chance of working with… I had the chance of working with American writers group. I have nothing but positive things to say about their service. The articles they delivered made the work from our in-house team look bad in comparison. Keep up the good work!

Ally Smith review Ally Smith is an amazing designer to work with. She is very flexible, patient and I truly recommend her. Jason has connected me to her and it has been an amazing experience so far. They both are commendable !

My disappointing experience with American Writers Group Fancy website, testimonials and a great deal drew me in, even their contract looks great and covers a variety of aspects that filled me with confidence. I was happy with the offer, and paid my money. At first they were very engaging; I was assigned a Project manager who rang me early on in the piece. English was not his first language. Asked for a story outline and I provided one. I asked to speak with the ghost writer to discuss my story I was never given access to the writing team at any stage They did not listen to what I asked for They provided a first draft that was appalling (a primary school child could have written a better chapter) They continually changed key information (like the main characters names) I provided a response to have the whole lot basically redone Continued to ask to speak with writers (never happened) AWG rang to try and sell me copy write and UPC (barcodes) for inflated prices (which were already covered in the agreement) Tried to upsell a batch of drawing AWG provided another couple of terrible drafts And then started to get ghosted by my project manager I thought I was fortunate as I was assigned to a new project manager New PM was engaging at first Called/e-mailed fairly regularly in the beginning Another non English speaking person But then started to get ghosted by him also. AWG then asked for second chance to do a better job. They asked for more clarity about story, which I provided I continued to ask to speak with the writers (Never happened) I provided an updated copy of chapter 1 which was almost half written and a full chapter 2. They tweaked chapter 1 (made it worse), and returned chapter 2 with no changes trying to play it like they wrote it themselves. Called them out on the terrible work Got ghosted real bad Asked for a refund 23 October 2022 Discovered who the Finance Manager apparently was, added to the lengthy e-mail chain 12 Dec 2022, Finance manager confirmed my refund concern had been raised with finance No reply e-mails from anyone from AWM over Xmas break. Early Feb 2023, I offered alternate agreement option Project manager instantly e-mailed suggesting they could support new agreement PM said would call over next few days. (Never heard from him) I have since sent 7-8 e-mails asking for a response Have had generic response – Tried calling, when is a good time to call I responded but no call ever happened Asked for refund to be reinstated (technically was never un-instated) It’s been 5 months and still waiting for my refund. Finance manager – David Mason Project Manager – Bruce Williams Project manager – Adam Mullen Sales – Aiden Matthews This organisation has been the worst business I have ever dealt with. Their service is disgusting Their product is embarrassing They seem contempt to not refund my money They seem to have no real desire to either refund me or complete my book to even a basic standard Buyer beware

Like someone else said Like someone else said, I am giving only one star so I can write a review. Do NOT use this company. I wasted 11 months (had 7 different project managers-none of who knew anything about my project when I first spoke to them) and in the end, I never got a finished project- well they finally "finished it" and when I went to upload it to amazon it was riddled with errors and unusable so I had to hire a new designer. When things seemed to be going well enough they convinced me to use their marketing services as well as copyright registration- same thing, no website, no book, no marketing, no copyright registration. These people are incompetent, unprofessional and unethical. The only thing they are interested in selling services that they have no intention of fulfilling. The only reason I chose them was bc they said they had an office in NYC- this turned out not to be the case and the multiple designers they were using were no where near NYC.