On the one hand it's shocking to read… Update - today I received back my refund. Wanted to therefore amend this. Practices may be questionable, but at least they refunded me, also proving they are a real company after all. Original message: On the one hand it's shocking to read all of these reviews. On the other, at least I feel a bit better that I am not the only one that has been tricked by these outright fraudsters. So they are not even a real company? Worse than I thought. I thought they were at least real, but with shoddy practices. I wasn't even looking for this company, I was looking for something else and it popped up - apparently. I suggest everyone tries to go via their banks to start a reversal process.

Total scam Total scam - same situation as others downloaded a map which again like others though 1p for a download only to then find they try and take 31.50 from you - contacted my bank and blocked them

Scam Scam - popped out of nowhere - cannot unsubscribe - obvious fraud - why are people so unscrupulous - karma has a way of catching up though - I just wouldn't be able to sleep at night knowing that I affected and scammed innocent peoples lives like this - taking money from families that have to feed their children in this harsh economical climate - shame on them - go and get proper jobs you absolute waste of spaces. - I give them minus -5 stars.

thebookmaster.com is for you if you want to pay EUR 31.5/month access to a few pamphlets. Somehow I also subscribed but have no recollection of how. Once i realised (after 2 months at 31.5) I contacted them to cancel. It does seem their business model is unethical - signup is via a 'promotional banners'. Your subscription seems to give access to some pamphlets that are probably free anyway. They are quick at cancelling (to avoid problem with CC suppliers i guess) and obviously feel they have a defensible legal position on how people sign up so buyer beware.

Working with Brian Smith and his team… Working with Brian Smith and his team has created me to be a Published Author with ease. From day 1- all the way through the end, they took care of everything I didn't have the time for along with providing communication for all my wants and needs to be met. I began as in uninformed person as to how to publish a book yet they kept me well informed as they took all the steps for me. Will definitely be working with them again.