
Connor Olsen
GBBest Leash Ever Ordered the lifetime leash almost 6 months ago and I think it's safe to say this is the last leash ill ever buy. I know they have a good repair policy but my leash is still in perfect condition after 6 months of testing it with my dog Roxie

George
GBOverpriced with terrible return policy and customer service On the front end sounds like a great idea and lifelong value. Lifetime collars, leashes and harnesses for your dog. It’s great until you need a replacement. 1) you pay to ship back to them 2) they take their time sending you a replacement. Weeks not days. 3) customer service is often delayed in responding to requests for returns Overall this means that you need more than one collar, leash, harness if you ever plan on returning any of them for a refresh. The cost of shipping and the delays make it less expensive to just replace the collar through traditional means like amazon, chewy or a local store. It’s all great until you need to exercise the lifetime guarantee. Then it Isn’t. And if you don’t ever need to return the items why bother paying a ton of money for something that is VERY overpriced?

Kate Colangelo
GBI fell hard for the marketing I coveted Atlas gear for my 3 pups. Then I made my first purchase - a packable bowl. It had no reviews and was almost $40, but I did it anyway. Then I tried to get my dogs to use it without spilling all the water out (it’s a tiny parachute-type thing). And I tried to set it on trails, the beach, in long grass, without wasting water. When I realized I was carrying twice as much water to compensate, I gave up. Adequate water for the pups is priority #1 on our hikes. I thought a company as heavenly as Atlas would make it right. Nope, they didn’t care. After learning from customer service that I was 5 days outside the return window, I left a calm and honest review of the bowl. They deleted it. I asked why, they did not respond. Don’t fall for the hype.