Customer Support Improvements Needed I can’t download my documents online, the website is user friendly but certain functions don’t work. I needed to speak with someone today but even the live chat is off. Where is the customer support?

I have used uviba from very early stage… I have used uviba from very early stage from when they started and never ever had any issues, support is great, never get funds frozen is just amazing platform, and guy i seen some people write bad review, dont believe them! They must be absolute scammers that uviba shuts them down. Note guys all negative reviews that this platform gets is only doe that scammers get shut down and then threatening Uviba (give me my money back or i post your a scam company.) I have spoken my self to the owner many times in past they never shut u down if your legit business. And yes if your a scammer i suggest looking somewhere else as you will be shut down ! I would say uviba is not a cheapest option, but for quality its worth it ;)

Very good payment provider very good Very good payment provider very good Fast payments great customer support just can't beat them excellent trust me look no further this is an all around winner.

This platform has saved my business… This platform has saved my business because they don't freeze funds i have worked with other platforms for a long time and it was very difficult to work with them and it almost cost me my business. Its a really easy to use their platform the transactions smooth the support is 2nd to none anything i had a query about they responded fast and help me solve it I would highly recommend them A+

Zero stars, stole our funds, worst experience ever! I have no idea how Uviba has 4.5 stars? They have our funds and refuse to pay them out because 'Stripe held their funds'. We trusted Uviba with our payments and funds, not Stripe. If we have to try and recover our money from Stripe then why on earth would we use Uviba? We even tried to settle and ask for at least 50% back and forgive 50% as a loss to us for no reason but they even refused that. If you operate a payments company then startups trust you with their money, don't shift the blame on to third party companies, you should honour the payments to your customers. Your own problems with other companies are exactly that, your problems not your users. I have absolutely no clue how you get away with this and how many other companies have lost their money. P.S. I see you have two Trustpilot accounts (also shady for a brand) so I'll post this there too. Update 1st August 2020: Uviba chose to report my review to Trustpilot for violating their guidelines, I used your company, you still have our money, we had a contract with you. Instead of taking shady actions to get the review removed, it would have been far better and more honest of you to actually publically respond to my review and solve the issue. All you have done now is made the issue worse. If you create a 3rd Trustpilot page, I'll leave the same review there so other users have an honest and genuine review to their advantage before using Uviba, that is the purpose of Trustpilot reviews, to allow honest reviews not just positive reviews which suit you.