You’re damaging your business by… You’re damaging your business by shipping via UPS into the Seattle area. In my case I’m paying more for shipping than I’ve paid for the product, but I’ve now spent big portions of two full days to coordinate shipping to my suburban home. I’m still not certain UPS can organize themselves well enough to actually complete the delivery.

Good product, though has a strong smell. Product was very promptly shipped, which was great. However, we were surprised at how strong the odor is from the "Impact Barrier QT Flooring Underlayment" - two weeks later, while it has faded, it is still strong enough that anyone new who comes into the room notices it.

Echo absorber panels I bought the echo absorber panels. I would had given a 5 Star if all the panels were the same size. 4 of 6 were an inch shorter length and width. In there defense… the sale guy did tell me they may not be perfectly 2 by 4 ft because there technically building materials so there wasn’t a huge suprise. Shipping was fast and my acoustic panels I built turned out better than anything I could have had boughten premade.

Excellent product The first ever customer service that answered in one ring. And the product has saved my daughter. She suffers from misotonia(neurological disorder) Wrapped the noisy exposed radiator pipes in her apartment Thank you so much.

The product details could use some polish The soundproofcow website was fairly well designed and easy to use. The main problem I saw was that the product did not have clear descriptions or detailed enough descriptions and could use more info. Also a better video for installation of the product would really help customers and potential customers. The quantity too for the pipe wrap product was very confusing - 1 roll, or 1 box with 3 rolls needs to be clearly explained. Then I received 1 box with 6 rolls in it! Unit of measure should be consistent.