Francesco
GBAmmazza aoooo :-) Avete risolto con una semplice soluzione, anni di battaglie con parabole, decoders, abbonamenti e quant'altro. What not to like. La capacita' di usare the porte USB e micro card sarebbe un su surplus ultra.
Mike Ettore
GBI am having intermittent connection… I am having intermittent connection issues with the newly installed Cibor TV box. Once we connect and start watching a show, within about 2 minutes, the screen blacks out, a message on the screen reads "no input at HDMI" and then 30 seconds later we reconnect to Cibor TV again. This cycle repeats itself. I installed a DSL rated at 18 mbps and the Cibor TV speed test shows us we are connected at 15 mbps. We also tried an update in the Settings and the message says we are up to date. How can I contact Cibor to help resolve the issue? Since the on-off cycle keeps happening, I am thinking there is some buffering issue. The speed is not the problem. Maybe we need a new box. Please help. Mike Ettore
customer
GBBest money I have ever spent I have been using CiborTV for a while, I truly love it. It helps me to stay in touch with the motherland. I highly recommend it to all of us who have ties to Italy and also for those who want to improve their Italian and knowledge about the country. I really like the new food channel "Just Italy Channel" and the series True Italian Cusine with chef Lorenzo, who is a riot.
Anthony Mazza
GBThe worst customer service I ever… The worst customer service I ever experienced, box went bad, on the website it says they’ll exchange your box if it malfunctions at no fault of the user, false, but then when you bring that up, they say check the terms & conditions where they say they won’t cover the box after a year, also paid for a yearly subscription for the past four years now that my box doesn’t work they won’t credit me for my 6 remaining months. I asked if I can get a new box that way I can keep renewing and they refuse, so they rather lose a customer forever rather than sending a new box? Poor decision making and poor customer service. I will never use Cibor again. Yes you replied multiple times telling me to buy another box at 30% off lol good job! Spend more money for your messed up product, brilliant idea, to add another thing you claimed you checked my box and I didn’t even have it plugged in, quit the bs, you guys suck
Fabio S
GBGreat platform. Very responsive customer service. Customer support worked with me for several days to resolve issue. Solution seems to work. Channel selection is wide and deep. I feel like I'm in italy