Smooth transition Smooth transition so far. Once all the approvals were finalized which did take some time, it was pretty quick to be able to get the Vacation Rent Payment system linked with my PMS. They actually handled everything and just let me know when it was.

Yapstong provides a great service. Yapstong provides a great service. They have certainly come a long way from where we once started with them. We're beyond happy with the account operation and support they provide. It feels like a small company hand-holding, with the technology of a massive corporate entity. The best part is that everything is easy and their staff reply quickly. We highly recommend getting you account started with Tony Maskell becase he makes sure that everyone gets what they need!

Failed to forward on 25% deposit funds… Failed to forward on 25% deposit funds for 3 villa rentals last October. Then early November took back all 3 deposits from villa owners!! Yet they had never sent the deposit!! Had I not investigated and asked for info they would still be holding these deposits. Despite best efforts March 2018 still waiting for anyone to talk to me directly or forward on essential paperwork. Waiting too for full explanation and most importantly a personal apology for their actions..

Best Experience with a Payment Gateway Our experience has been absolutely perfect from set up to just normal everyday usage. The customer service is outstanding. When we have questions or need help with anything, they are super quick to respond and get us back on track. This has been the best experience we have had with a payment gateway!

I wish there was a way to give zero… I wish there was a way to give zero stars. YapStone is absolutely the worst to deal with. VRBO/HOMEAWAY evidently contracted with them, and receiving our payments is like pulling teeth. No way to contact them and VRBO passes the buck and will also not help at all. This is a mess and VRBO/HOMEAWAY takes no responsibility with creating this fiasco. If there was another listing company out there, I would cancel with VRBO today!