Yapstone

North California Boulevard 2121, 94596, Walnut Creek, United States
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2.65
Based on 20 Reviews

5

35.00%

4

5.00%

3

5.00%

2

0.00%

1

55.00%
About Yapstone

Yapstone pioneered the vacation rental payment experience. With Yapstone, you can easily handle your payment needs, giving you more time to focus on what you do best - delivering top-notch experiences to your customers. Their platform is equipped with a wide range of advanced features, making it easy for you to manage your financial operations.

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LiivUP
GB

Best Experience with a Payment Gateway Our experience has been absolutely perfect from set up to just normal everyday usage. The customer service is outstanding. When we have questions or need help with anything, they are super quick to respond and get us back on track. This has been the best experience we have had with a payment gateway!

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J.L.
GB

Seamless Transition + Great Service We switched to VacationRentPayment a few months ago to save on processing fees and couldn’t be happier. Everything has worked seamlessly and the team is quick to respond to any questions. We would gladly recommend them to others.

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Tom Galvan
GB

Recaptures and Chargeback Fees In the past, the cc refunds would be netted out with our sales. One entry per day. Now our bank statement is getting harder to reconcile because the refunds (recaptures) are posted separately and it delays our reconciliation process. Also, the automatic $25 chargeback fees need to disappear or get reduced. Sometimes it's for cancelled reservations that have already been refunded yet we still get charged the $25 fee, not fair.

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Brittany
GB

Customer Service The customer service team works quickly to solve issues with minimal wait time. Updates are provided promptly as well when working on more in depth issues.

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Martin
FR

Abysmal Service at unreasonable cots Abysmal Service at unreasonable cots Not only did Yapstone raise their fees with NO WARNING or notice, one day to the next but they hoard the cash they collected charging significant fees if we wanted "instant payment" (being paid 10 days after THEY get the cash is INSTANT...). What a concept! They were totally unable to wind down the contract with their longstanding partner (HomeAway) at the expense of their customers (renters like me).

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