Yapstone

North California Boulevard 2121, 94596, Walnut Creek, United States
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2.65
Based on 20 Reviews

5

35.00%

4

5.00%

3

5.00%

2

0.00%

1

55.00%
About Yapstone

Yapstone pioneered the vacation rental payment experience. With Yapstone, you can easily handle your payment needs, giving you more time to focus on what you do best - delivering top-notch experiences to your customers. Their platform is equipped with a wide range of advanced features, making it easy for you to manage your financial operations.

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paula wilson
PT

Failed to forward on 25% deposit funds… Failed to forward on 25% deposit funds for 3 villa rentals last October. Then early November took back all 3 deposits from villa owners!! Yet they had never sent the deposit!! Had I not investigated and asked for info they would still be holding these deposits. Despite best efforts March 2018 still waiting for anyone to talk to me directly or forward on essential paperwork. Waiting too for full explanation and most importantly a personal apology for their actions..

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Jeff
GB

Did not know YapStone was the problem. I rented a vacation property through TurnKey Rentals and because of damage from Hurricane Sally they were unable to supply the property and offered a full refund with 5 to 7 business days. TurnKey said posted their refund almost immediately, several weeks passed, with emails back and forth without it showing up in my account. I had no idea the used YapStone as a payment processor. I filed a fraud complaint with my credit card company and had the refund within 3 days.

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J.L.
GB

Seamless Transition + Great Service We switched to VacationRentPayment a few months ago to save on processing fees and couldn’t be happier. Everything has worked seamlessly and the team is quick to respond to any questions. We would gladly recommend them to others.

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LiivUP
GB

Best Experience with a Payment Gateway Our experience has been absolutely perfect from set up to just normal everyday usage. The customer service is outstanding. When we have questions or need help with anything, they are super quick to respond and get us back on track. This has been the best experience we have had with a payment gateway!

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Rita McCabe
IE

APPALLING COMPANY TO DEAL WITH Appalling company to deal with. Had the misfortune to have to make an application to them for payments for my Home Away advertisement. Almost 3 weeks later only got my verification. Absolutely dread to think how I am going to achieve getting my payments when the clients pay through this company. They never respond to phone calls, emails, anything. Absolutely dreadful company and their staff have appalling customer service attitude. Call centre is the worst I've ever dealt with

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