Great customer service Yapstone is a wonderful payment processor with great customer service and the best rates. As with any processor, there will be issues, but Yapstone is quick to resolve them and always provides impeccable service. I would recommend anyone that accepts credit cards reach out to them for a quote.

Customer Service The customer service team works quickly to solve issues with minimal wait time. Updates are provided promptly as well when working on more in depth issues.

If only there was a zero star option If only there was a zero star option. As you will read by others, yapstone does not follow their contractual guidelines. They add service charges when they are not supposed to. When asked about the service charges or other breaches of their contract they are ultimately useless in replying, not to mention take forever to reply. They are the people who point fingers at others, requests I speak with the leasing office over their (yapstones) infringement (my leasing office gave me the contact information for tapstone to complain about the breach of contract). Yapstone is no better than the large health insurance corporations. Can't wait to be charged $1,000 for a q-tip.

Beware! Avoid at all Costs. They will Hold your Money and Absolutely Unprofessional Staff, I never leave a review, but my issues with Yapstone have to be known to public. Overall, Yapstone is ok until there are issues or chargebacks occur. Firstly, I am hugely disappointed that they do not conduct ID verification, so anyone can do a chargeback. Secondly, if the chargeback happens, their customer service and chargeback teams are absolutely not competent in handling the cases. They provide zero support and force you to pay the back by saying : you agree to their terms and conditions. For customers, try to avoid Yapstone and use other more robust payments processors like Expedia or Airbnb.

Yapstong provides a great service. Yapstong provides a great service. They have certainly come a long way from where we once started with them. We're beyond happy with the account operation and support they provide. It feels like a small company hand-holding, with the technology of a massive corporate entity. The best part is that everything is easy and their staff reply quickly. We highly recommend getting you account started with Tony Maskell becase he makes sure that everyone gets what they need!