Customer Service The customer service team works quickly to solve issues with minimal wait time. Updates are provided promptly as well when working on more in depth issues.

Seamless Transition + Great Service We switched to VacationRentPayment a few months ago to save on processing fees and couldn’t be happier. Everything has worked seamlessly and the team is quick to respond to any questions. We would gladly recommend them to others.

APPALLING COMPANY TO DEAL WITH Appalling company to deal with. Had the misfortune to have to make an application to them for payments for my Home Away advertisement. Almost 3 weeks later only got my verification. Absolutely dread to think how I am going to achieve getting my payments when the clients pay through this company. They never respond to phone calls, emails, anything. Absolutely dreadful company and their staff have appalling customer service attitude. Call centre is the worst I've ever dealt with

They are the worst stolen my 20,000 euros They are the worst. After I have investigate the issues they did not wanted to explain me pre arbitration case , after I have won first instance , they just close the case in 9 days even VISA gives to me 30 days time and my money has gone to the bank of the client who did not come on vacation and cancel vacation by themselves. Worst of all , people are in support have no clue , they are from Philippines and is not possible to get them chargeback team by the phone and try to be explain what and where I am . To give suggestion and to act for me and not for the fraud client.

Great customer service Yapstone is a wonderful payment processor with great customer service and the best rates. As with any processor, there will be issues, but Yapstone is quick to resolve them and always provides impeccable service. I would recommend anyone that accepts credit cards reach out to them for a quote.