Seamless Transition + Great Service We switched to VacationRentPayment a few months ago to save on processing fees and couldn’t be happier. Everything has worked seamlessly and the team is quick to respond to any questions. We would gladly recommend them to others.

Great customer service Yapstone is a wonderful payment processor with great customer service and the best rates. As with any processor, there will be issues, but Yapstone is quick to resolve them and always provides impeccable service. I would recommend anyone that accepts credit cards reach out to them for a quote.

Did not know YapStone was the problem. I rented a vacation property through TurnKey Rentals and because of damage from Hurricane Sally they were unable to supply the property and offered a full refund with 5 to 7 business days. TurnKey said posted their refund almost immediately, several weeks passed, with emails back and forth without it showing up in my account. I had no idea the used YapStone as a payment processor. I filed a fraud complaint with my credit card company and had the refund within 3 days.

I wish there was a way to give zero… I wish there was a way to give zero stars. YapStone is absolutely the worst to deal with. VRBO/HOMEAWAY evidently contracted with them, and receiving our payments is like pulling teeth. No way to contact them and VRBO passes the buck and will also not help at all. This is a mess and VRBO/HOMEAWAY takes no responsibility with creating this fiasco. If there was another listing company out there, I would cancel with VRBO today!

APPALLING COMPANY TO DEAL WITH Appalling company to deal with. Had the misfortune to have to make an application to them for payments for my Home Away advertisement. Almost 3 weeks later only got my verification. Absolutely dread to think how I am going to achieve getting my payments when the clients pay through this company. They never respond to phone calls, emails, anything. Absolutely dreadful company and their staff have appalling customer service attitude. Call centre is the worst I've ever dealt with