Smooth transition Smooth transition so far. Once all the approvals were finalized which did take some time, it was pretty quick to be able to get the Vacation Rent Payment system linked with my PMS. They actually handled everything and just let me know when it was.

Absolutely shocking and stressful service Good morning this company has taken 2 payments from me instead of one and trying to get it reimbursed is just terrible they keep saying it will be dealt with this is over two weeks ago still no closer to my refund

Best Experience with a Payment Gateway Our experience has been absolutely perfect from set up to just normal everyday usage. The customer service is outstanding. When we have questions or need help with anything, they are super quick to respond and get us back on track. This has been the best experience we have had with a payment gateway!

I wish there was a way to give zero… I wish there was a way to give zero stars. YapStone is absolutely the worst to deal with. VRBO/HOMEAWAY evidently contracted with them, and receiving our payments is like pulling teeth. No way to contact them and VRBO passes the buck and will also not help at all. This is a mess and VRBO/HOMEAWAY takes no responsibility with creating this fiasco. If there was another listing company out there, I would cancel with VRBO today!

Yapstong provides a great service. Yapstong provides a great service. They have certainly come a long way from where we once started with them. We're beyond happy with the account operation and support they provide. It feels like a small company hand-holding, with the technology of a massive corporate entity. The best part is that everything is easy and their staff reply quickly. We highly recommend getting you account started with Tony Maskell becase he makes sure that everyone gets what they need!