Professional help that took care of my… Professional help that took care of my exact problems, with a clear explanation on how to resolve them going forward.

Absolutely amazing Absolutely amazing. Novi allows managing my site in real time. It is great powerful tool with a wide range of presets. I will definitely suggest it. Nothing but positive experiences. Quick, clean, easy to customize

i feel robbed ! Hello, I bought this Novi Builder I don't know why you decided to charge me twice I have no idea why I didn't get an email with the software I was thinking of purchasing it for my agency and each of my employees... I wanted to try it out how it works but I guess I don't want to know anymore so you took money out of my account twice I don't want to think of anything else but give me my money back and good luck with that....

They refuse to give refunds for their "builder" Not a drag and drop builder as advertised. I feel scammed as I was looking for something user friendly. You need to have extensive coding experience to even getting it to work, and even then, all you get are templates that have a set spacing for every little component - you can't design your own site at all beyond filling in text and images in the existing spots. I was not given a refund because apparently I downloaded the template... How was I supposed to know what I was getting if I didn't try it out? The advertising is definitely misleading... You get what you pay for. For a low price, you get a non functioning, purchase of templates that don't allow much customization. The worst part is blaming me as the customer for downloading their product to try and refuse giving me a refund.

Slimy support on a dated website builder. When I bought this, I was under the impression that a person with relatively no coding experience could work effectively with the drag and drop builder that is inside of this tool but that turned out to be wrong. This software is quite dated and there are better alternatives out there outside of this tool. They haven't updated this tool in 2 years. I asked for a refund within my 30 day period and they waited until my 30 day period expired to address my refund request. That was a very slimy thing to do. Also, I downloaded their website templates and they consider that to be grounds for a refund refusal. Who buys a website builder for lousy templates? I want to build my OWN creation. I do not recommend this product at all. Look elsewhere. Edit to address their reply: My server worked just fine with the builder. It's the builder itself that's not worth using. I obviously contacted support. I had to try to communicate with them because I wasn't satisfied. Support is slow, as I already said I already mentioned that I downloaded templates. I wouldn't buy this just to download templates. Who pays $200 just for templates? Maybe someone does but not me. I was buying a website builder. I'm not the only customer dissatisfied. Check out their Facebook page.