ruby33
GBThe most incompetent / irresponsible printer I ever encountered. I placed an order 8/18. As of 9/12 the order has not been shipped. The most incompetent / irresponsible printer I ever encountered. P.S. A reply to your posting. I tried to contact your customer service. They always reply in a few days with some pathetic excuse about production issues.
Sue Whyte
IEAVOID LIKE THE… AVOID LIKE THE PLAGUE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I think this company is actually a scam, twenty days later I am still waiting for my business cards, a full two weeks after the latest possible delivery date they specified. No customer service bar an automated email reply to say "our logistics department is contacting the courier and as soon as we have any news, you will be contacted." AAAGH!!
disappointed
IEYou can read the full story from my… You can read the full story from my previous review when an order didn't arrive though I was told it had been delivered! Numerous emails and then this public forum and 360online print then responded! 2nd time lucky? Nice colour 2 fold brochure arrived today, as per date given, and by GLS delivery van. Shame I can't give a higher rate as the experience was very stressful. Thank you 360online for being true to your offer and redoing the order and for it's tracking delivery this time:) Hope to see your service get consistently higher stars as my brochures are lovely.
Naeem
GBFRAUDULENT | FAKE COMPANY | DO NOT USE! Ordered business cards and no areival service is disgusting. It's worse than speaking to a Robot. Can't answer simple questions and track an order. NO SIGN OF REFUND OR ORDER Terrible service. Delayed order over 7 days with no sign of delivery. Requested a delivery date and they replied with a credit to the customer account. The company is definitely fraudulent and delayed replies of later than 24 hours. Requested a refund and this was diverted to crediting the "customer account" No sign of delivery or order being delivered. Chased for many days and still no refund or arrival of order. Stick to vista print!!
Pete Holmes
GBOk well I take some of it back from my previous review Didn’t think for one minute the order would arrive on time but .....They Did! Fast service but the downside was the packaging was terrible and a fair few hundred leaflets were damaged. Print quality was ok considering the price of £60 for 5000 a5 leaflets but if your looking for something a bit nicer to hand out then pick a paper and finish I think the company needs to inform customers that they are in fact based in Portugal and they definitely need to step up their customer services department as conversing via email every 24hrs is a bit dated in this day an age