Irina Babayeva
GBVery poor business! I received my order after 27 days (not in a 72 hrs. as advertise on site!) Communication with customer serves only by email, no phone number! They mast gave customer Trucking number for order after shipping! Business cards made on very thin paper, looks cheap! Business card packing not in a hard board box! Cards have been packing in a regular paper; it was ripped in a way to go! Now I need to find some box for cards! Very poor business!
Jamie Shane
GBLate and terrible customer service Absolutely terrible customer service! My order is late if it'll come at all. I ordered 22nd of June and should arrive till 11 of July. They send it out 18th of July without any notice (email for example), and no option to choose delivery day after they are send it a week late. So I had a post notice about the deliver guy. My parcel far away a post office. Tracking number not provided from 360onlineprint.co.uk postman left a notice with a non-existing tracking number. They are charge extra fee for delivery and chosen delivery day, but all fake!!! No communication, no deadlines meters at all.
Rachel
DELate and absolutely terrible customer service Absolutely terrible customer service! My order is late (if it'll come at all). There is not contact information on the website except a form on the website which they claim to respond to in one business day. They don't. Don't order from here. Your money is better spent somewhere else where they will actually deliver your order and communicate with you. my order number is 102889
Sue Whyte
IEAVOID LIKE THE… AVOID LIKE THE PLAGUE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I think this company is actually a scam, twenty days later I am still waiting for my business cards, a full two weeks after the latest possible delivery date they specified. No customer service bar an automated email reply to say "our logistics department is contacting the courier and as soon as we have any news, you will be contacted." AAAGH!!
disappointed
IEYou can read the full story from my… You can read the full story from my previous review when an order didn't arrive though I was told it had been delivered! Numerous emails and then this public forum and 360online print then responded! 2nd time lucky? Nice colour 2 fold brochure arrived today, as per date given, and by GLS delivery van. Shame I can't give a higher rate as the experience was very stressful. Thank you 360online for being true to your offer and redoing the order and for it's tracking delivery this time:) Hope to see your service get consistently higher stars as my brochures are lovely.