Jamie Shane
GBLate and terrible customer service Absolutely terrible customer service! My order is late if it'll come at all. I ordered 22nd of June and should arrive till 11 of July. They send it out 18th of July without any notice (email for example), and no option to choose delivery day after they are send it a week late. So I had a post notice about the deliver guy. My parcel far away a post office. Tracking number not provided from 360onlineprint.co.uk postman left a notice with a non-existing tracking number. They are charge extra fee for delivery and chosen delivery day, but all fake!!! No communication, no deadlines meters at all.
Irina Babayeva
GBVery poor business! I received my order after 27 days (not in a 72 hrs. as advertise on site!) Communication with customer serves only by email, no phone number! They mast gave customer Trucking number for order after shipping! Business cards made on very thin paper, looks cheap! Business card packing not in a hard board box! Cards have been packing in a regular paper; it was ripped in a way to go! Now I need to find some box for cards! Very poor business!
Pete Holmes
GBOk well I take some of it back from my previous review Didn’t think for one minute the order would arrive on time but .....They Did! Fast service but the downside was the packaging was terrible and a fair few hundred leaflets were damaged. Print quality was ok considering the price of £60 for 5000 a5 leaflets but if your looking for something a bit nicer to hand out then pick a paper and finish I think the company needs to inform customers that they are in fact based in Portugal and they definitely need to step up their customer services department as conversing via email every 24hrs is a bit dated in this day an age
Naeem
GBFRAUDULENT | FAKE COMPANY | DO NOT USE! Ordered business cards and no areival service is disgusting. It's worse than speaking to a Robot. Can't answer simple questions and track an order. NO SIGN OF REFUND OR ORDER Terrible service. Delayed order over 7 days with no sign of delivery. Requested a delivery date and they replied with a credit to the customer account. The company is definitely fraudulent and delayed replies of later than 24 hours. Requested a refund and this was diverted to crediting the "customer account" No sign of delivery or order being delivered. Chased for many days and still no refund or arrival of order. Stick to vista print!!
Leigh Wiltshire
GBAvoid at all cost, completely incompetent Placed my first order with this company. 8 days later got an email to say one of the items was out of stock and they had credited my account with that value (not a refund, just a credit off my next order) and now the rest of the order hasn't turned up either. Support emails are just generic/automated nonsense, no way to contact the company by telephone to speak to someone. At best they are a company out of their depth, but I fear something a little more underhand unfortunately. Avoid at all cost.