Rachel
DELate and absolutely terrible customer service Absolutely terrible customer service! My order is late (if it'll come at all). There is not contact information on the website except a form on the website which they claim to respond to in one business day. They don't. Don't order from here. Your money is better spent somewhere else where they will actually deliver your order and communicate with you. my order number is 102889
Barry Hill
GBNEVER USE THIS COMPANY NEVER USE THIS COMPANY - you will see from my earlier review that they managed to send 2,000 leaflets with the reverse upside down. They also sent a jiffy bag (!!) containing A4 posters, which were dented because the package was not reinforced in any way. They agreed to reprint the fliers AND THEY ARRIVED ALSO UPSIDE DOWN ON THE REVERSE, exactly the same error! What ARE they on? These people do not seem interested in the quality of support and pay no attention to packaging or quality of their product. If you order anything from them, you are risking a lot.
ruby33
GBThe most incompetent / irresponsible printer I ever encountered. I placed an order 8/18. As of 9/12 the order has not been shipped. The most incompetent / irresponsible printer I ever encountered. P.S. A reply to your posting. I tried to contact your customer service. They always reply in a few days with some pathetic excuse about production issues.
Customer
GBDo not use this website Do not use this website. Company is a complete scam and any positive feedback must be false. I ordered business cards and paid (a significant amount) extra for delivery on a specific day. No cards have yet arrived and it’s impossible to contact them. All the automated mails they send you are fake and have false information about delivery via TNT and tracking numbers. This is theft! Goodness knows how much they have taken from potential clients. Tell all your friends - whoever is making money from this should be prosecuted.
disappointed
IEYou can read the full story from my… You can read the full story from my previous review when an order didn't arrive though I was told it had been delivered! Numerous emails and then this public forum and 360online print then responded! 2nd time lucky? Nice colour 2 fold brochure arrived today, as per date given, and by GLS delivery van. Shame I can't give a higher rate as the experience was very stressful. Thank you 360online for being true to your offer and redoing the order and for it's tracking delivery this time:) Hope to see your service get consistently higher stars as my brochures are lovely.