disappointed
IEYou can read the full story from my… You can read the full story from my previous review when an order didn't arrive though I was told it had been delivered! Numerous emails and then this public forum and 360online print then responded! 2nd time lucky? Nice colour 2 fold brochure arrived today, as per date given, and by GLS delivery van. Shame I can't give a higher rate as the experience was very stressful. Thank you 360online for being true to your offer and redoing the order and for it's tracking delivery this time:) Hope to see your service get consistently higher stars as my brochures are lovely.
Rachel
DELate and absolutely terrible customer service Absolutely terrible customer service! My order is late (if it'll come at all). There is not contact information on the website except a form on the website which they claim to respond to in one business day. They don't. Don't order from here. Your money is better spent somewhere else where they will actually deliver your order and communicate with you. my order number is 102889
Pete Holmes
GBOk well I take some of it back from my previous review Didn’t think for one minute the order would arrive on time but .....They Did! Fast service but the downside was the packaging was terrible and a fair few hundred leaflets were damaged. Print quality was ok considering the price of £60 for 5000 a5 leaflets but if your looking for something a bit nicer to hand out then pick a paper and finish I think the company needs to inform customers that they are in fact based in Portugal and they definitely need to step up their customer services department as conversing via email every 24hrs is a bit dated in this day an age
Sophie Potiphar Trigwell
GBDon't waste your time Made a very large order, paid quite a conciderable amount for the fastest shopping possible. When it was finally shipped the day before it was due, there was no tracking information. Arrived 2days late, too late for its purpose for an event. Items damaged and were told we should have refused at time of delivery but couldn't because the parcels we just abandoned at another location than specified and they phoned to tell me after they had left (I was at specified location) Customer service is non existant. Foughtong for refund. Just not worth the hassel of ordering
Naeem
GBFRAUDULENT | FAKE COMPANY | DO NOT USE! Ordered business cards and no areival service is disgusting. It's worse than speaking to a Robot. Can't answer simple questions and track an order. NO SIGN OF REFUND OR ORDER Terrible service. Delayed order over 7 days with no sign of delivery. Requested a delivery date and they replied with a credit to the customer account. The company is definitely fraudulent and delayed replies of later than 24 hours. Requested a refund and this was diverted to crediting the "customer account" No sign of delivery or order being delivered. Chased for many days and still no refund or arrival of order. Stick to vista print!!