Horrible customer service Horrible customer service. I sent them an audio file, and they sent back a transcript with only one side of the conversation transcribed. After listening back, I heard both sides of it just fine, but sent a new MP3 just to make sure. They responded back saying they'd need another full payment in order to transcribe it. I asked if they could transcribe it for the money I already paid, and they never responded.

This company is a SCAM!!! DO NOT USE THEM!!! This company is a SCAM!!! DO NOT USE THEM!!! They promise, take your moneym deliver nothing and then they are unreachable - I have tried over and over by phone and email with no results. I have contacted the credit card company to get a refund. Screwed me up by not getting the transcripts. DO NOT US EDO NOT USE DO NOT USE. SCAM!!!! There are plenty of other options!

Absolutely Terrible Paid $60, got an e-mail receipt thanking me. Waited 8 days, nothing. E-mailed their "Support" address 4 times and called their "24/7" help desk 3 times, each time leaving a voice mail message as no one ever actually answered. Never got one response. Used another service and got 24 hour turnaround. Got my money refunded through American Express. Won't ever use again.

Great Service I am Rafael, CEO of Italian Espresso Maker. I use Transcripty for some of my YouTube videos for another business of mine and it came back quickly and accurately. Thank you.

Do not use this service This company charged me for my order but did not deliver my transcripts. Could not reach their "24/7" support staff via email or phone. Ultimately had to stop payment, but lost valuable time in getting transcripts completed. Seems like a scam to me.