Bob Roby
GBThis program seems awful to me This program seems awful to me. It has made me use my cell phone FAR more than I'd like, and when it is (somewhat) working, I have to re-boot, re-boot, and re-boot again. It's not my call (pun not intended), but if it were me, I'd get rid of this phone system post haste
Paul Wirsta
CAthink again before you buy into this service As a small business person I utilize CTM as a “ low cost” alternative for having a toll free number to allow potential CANADIAN clients to connect with me. Sounds good, correct? Well real world experience would suggest otherwise. 98% of the calls I receive are auto dialer spam calls from the USA where I do NO advertising whatsoever as I DO NOT DO BUSINESS IN THE USA. These calls simply deplete my prepayment for CTM and yield ZERO BENEFIT. CTM Help desk has been completely ineffective in coming up with a workaround that actually works. Managing or attempting to manage this issue costs me more than its worth in man hours. Some might suggest that this issue relates to the fact that I am buying in at the lowest price / tier level, however this is not the case as I am aware of large companies spending much more through CTM Who are experiencing similar issues. I would cancel however the toll free number I use is on all my marketing materials.
Mark Casey
GBApp is shot to s@#$. App is shot to s@#$. Works one day next it's not - Apple iPhone version at least Desktop version similar issues softphone sudio problems at times. Prospect can't hear or drops on answer.
Sal Reynoso
GBDon't get me wrong I like call tracking … Don't get me wrong I like call tracking metrics, its synced with google analytics which is very important for our company. The only downfall is that we are only able to do one tag per call which doesn't necessarily help when doing reporting when trying to do more than one tag.
Dean S.
GBStrongly Recommend CallTrackingMetrics.com I have worked with CallTrackingMetrics.com going on 3 years now. Amazing platform that has helped scale my clients in some cases over 1000% growth. The platform gives you complete control over tracking your marketing efforts, and provides you will all the technology you need to run a call center, including a completely virtual one if you need. And, the CTM support team is very responsive and helpful. I highly recommend CalltrackingMetrics.com.