THEY WILL NOT RESPOND ONCE YOU SIGN A… THEY WILL NOT RESPOND ONCE YOU SIGN A CONTRACT! We've had them for the last several years. Insane amount of phone calls, emails and support requests to fix current units, and question charges. Once you sign the contract, you're stuck! We added new trucks to the fleet, needed more units to get those trucks on the road, and despite the many, many phone calls, didn't receive a single response in a 2 month time period. DO NOT USE! RUN AWAY AND FIND ANYONE ELSE! YOU'LL THANK ME LATER!

Eroad has maintained outstanding… Eroad has maintained outstanding reliability, technical support and continuous upgrades to meet the needs of the customer.

EROADS not a good fit for small companies For a small company, EROAD is not the way to go. We purchased an additional device, and our contract on all devices was extended. Sales person refused to return calls. A year or so later, a couple of our owner/operators decide to get their own authority. We ask EROAD if we can transfer ownership to the drivers. Nope. EROADS is as inflexible as a company can be. Simply not a good fit for an owner/operator or a small company.

Great service. -

Still waiting for technical support to… Still waiting for technical support to fix our issues, it's beyond ridiculous! They have no problem charging us for the product that we cannot use, but no-one their team seems to be able to respond or resolve the issues.