Subway
GBI would give a five star except we do… I would give a five star except we do have a couple of issues like when we're trying to get things changed it seems like we have to call two or three times sometimes or email two or three times before it actually gets taken care of for the most part we have a great experience with you guys and we're really pleased
customer
GBThe Nextep support line is great The Nextep support line is great, and when i email for support that is also great. My questions are answered and quick training from suppoet makes my day go smoothly. I am sorry i do not know the gentlemen last name but i refer to him as Mike, he has been a great help with. He has helped me with so much including making my menu easier to change. I usually just email Mike because I know the job will get done. The only issues I have had is when you systems go down and my system freezes. Also if i email Nextep support they do not really know how my menu is running so they change things to make easier for them to work but I do not get informed of changes they made. That is usually why I always email Mike. Other issues are with changing closing times and opening times. It goes back to emailing Nextep support and the job doesnt get done.
joan roberton
GBKeith was great Keith was great, very attentive and helpful Case: CAS-106761
Rob Lemon Retail Sales Manager
GBFast and efficient Fast and efficient, upsell upsell!!! customer service is great, just wish they stayed open a little later and opened little earlier but they do a great job, and have handled any and all issues fast and efficient !
Marcia Picou @ Sodexo
GBExcellent Customer Service! -