Flagship Merchant Services

30721 Russell Ranch Rd, Westlake Village, CA, 91362, Westlake Village, United States
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1.36
Based on 11 Reviews

5

9.09%

4

0.00%

3

0.00%

2

0.00%

1

90.91%
About Flagship Merchant Services

Offering competitive rates for business of all size, Flagship stands out as a top choice for business owners looking to do more than just accept credit cards. Whether your business could benefit from employee management tools, the ability to track and manage inventory, or accounting and tax management options, you’ll be amazed at what Flagship can help you accomplish.

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Sweat Reno
GB

They didn't know my system and lied to get me to sign up When I contacted this company I told them who I use for my software to see if they integrate. The sales lady Rebecca wasn't sure and asked a colleague who said it did. I was concerned about switching over because I have memberships and can't afford to lose the cards on file. She said a tech person will be in touch to set everything up and make sure it transitions smoothly. After a week of emails and calls I was approved and got a call from a girl who said the process was only about 10 minutes and had no clue what I was talking about with integating and she kept putting me on hold to go ask someone...4 different times...I told her I had to get back to work and was going to contact my sales rep...no response from her or anything. So they took all my information, wasted a week of mine and left me without any answers. Don't use them if you have a softw6system...they won't be able to help you!

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Grigor
GB

Horrible company Horrible company, they promise average 1% fees and then charge you 3.5% at the end of the month after you have bought their stuff. Never again!

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Laya Hojilla Iliria
GB

DO NOT USE!!! FRAUDULENT CHARGES AND DISHONEST! DO NOT USE!!!! THIS COMPANY IS FRAUDULENT!!! To connect with the legal team, it is a PO BOX. Their legal name is PAY SAFE GROUP. I am filing a suit. If anyone else, would like to file, you can direct message me for information - layailiria gmail.com Legal team address Attn: General Counsel PO BOX 3429 Thousand Oaks, CA 91359 Horrible company! I was not ready to start using the service but the sales person who ‘helped’ me said that our account would be in a seasonal hold and the fee would be ‘minimal’ ( less than $12). They have charged me over $1200+ for services that were never used (company.com charge, location charge, etc) The only way to get a refund of $150 is to keep the account open. This is the most horrible and dishonest company I have ever dealt with. All the reviews that I read on other sites have a similar theme. Shame on me for not researching beforehand but I will definitely be spreading the word about this company. Check Better Business Bureau, Facebook, Yelp for other people’s review on this company.

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John N.
GB

Extremely dishonest. My small business used this company for our credit card processing for years. I found through many transactions and phone conversations with there staff that they are extremely dishonest! In other words they would say one thing and do another for there own benefit. They do not care about the customer, they want your money and will squeeze as much as they can out of you. I switched to square and never looked back!

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Shannon
GB

Cancelled my account in April but they… Cancelled my account in April but they continue to charge me outrageous charges! I've been trying to cancel and my last charge from them is $290 in one month with no service from them! Included extra fees for NOT using their services!! They said I need to fill out cancellation paperwork but I never receive it. Don't waste your time or money. What a scam.

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