This company is horrible This company is horrible. A client paid me 2 weeks ago online, because it was a big purchase they being Flagship Risk Department decided to hold it & not contact me. After 8 days I contacted them they are cold & couldn't care less, I asked them why no one contacted me within the 2 days if they thought the funds was sketchy, and why they didn't email me, there reason is because they were busy?!! After I sent them them proof of the funds, being transaction ID number Cody sends me an email saying he was calling the cardholders.. being my client to see if she sent these funds. All of this is very embarrassing for me, my business & my client. From the beginning Flagship didn't want to work with me. As a Black women who has her own successful business, they should have been happy to welcome business from people serious and passionate about there work as i am. I regret using flagship & they have not released my funds as soon as they do, I will be finding a new merchant. They don’t deserve my business. I do not recommend this business at all. There still holding my funds from me, even when Authorize.Net secured it through. If Flagship Risk Dept cares this much to hold people's money for no reason without stating there reasons, they should do there job & actually reach out to there customers immediately when they spot issue. I only signed with them because there interest rates are low, but they lack intelligence. Cody literally told me that they don't do business with people paying for gift receipts online and he's never heard of gift receipts online?!! I was dumbfounded because its like any transaction, in any store, i just named them gift certificates for family that wants to buy a surprise for family and friends. The worst is when I was upset that they were holding my funds already for a week and no one reached out to me, no one apologized, they didn't care. Never have I experienced such horrible low professionalism. It’s all Completely unacceptable. I will be filing a complaint with this company.

I need Merchant service I need Merchant service, I searched and find that Flagship, was Ideal for my online business. L called on of their sales Representative, and he fill my application on the phone, and email me my application to sign it all that tacks 15 minutes. 48 hours later I was up and running, I place a real order, and get through. That is great service and perfection. Sammy Kamal Owner/President Reflective Design System LLC

DO NOT USE!!! FRAUDULENT CHARGES AND DISHONEST! DO NOT USE!!!! THIS COMPANY IS FRAUDULENT!!! To connect with the legal team, it is a PO BOX. Their legal name is PAY SAFE GROUP. I am filing a suit. If anyone else, would like to file, you can direct message me for information - layailiria gmail.com Legal team address Attn: General Counsel PO BOX 3429 Thousand Oaks, CA 91359 Horrible company! I was not ready to start using the service but the sales person who ‘helped’ me said that our account would be in a seasonal hold and the fee would be ‘minimal’ ( less than $12). They have charged me over $1200+ for services that were never used (company.com charge, location charge, etc) The only way to get a refund of $150 is to keep the account open. This is the most horrible and dishonest company I have ever dealt with. All the reviews that I read on other sites have a similar theme. Shame on me for not researching beforehand but I will definitely be spreading the word about this company. Check Better Business Bureau, Facebook, Yelp for other people’s review on this company.

Extremely dishonest. My small business used this company for our credit card processing for years. I found through many transactions and phone conversations with there staff that they are extremely dishonest! In other words they would say one thing and do another for there own benefit. They do not care about the customer, they want your money and will squeeze as much as they can out of you. I switched to square and never looked back!

Cheated They have hidden charges and add you and charge you for a website that does nothing. they are basically scam artists, I have been with them for years and regret it, just see all the negative reviews... they keep charging you even after you cancel and make excuses why the cancellation never was processed. They have given me great anxiety as they continue to bill me, I have to call bank monday and put a block on them even though I have used them for months they keep hacking my bank and billing me. this has been a nightmare.... run from this company.