DO NOT USE!!! FRAUDULENT CHARGES AND DISHONEST! DO NOT USE!!!! THIS COMPANY IS FRAUDULENT!!! To connect with the legal team, it is a PO BOX. Their legal name is PAY SAFE GROUP. I am filing a suit. If anyone else, would like to file, you can direct message me for information - layailiria gmail.com Legal team address Attn: General Counsel PO BOX 3429 Thousand Oaks, CA 91359 Horrible company! I was not ready to start using the service but the sales person who ‘helped’ me said that our account would be in a seasonal hold and the fee would be ‘minimal’ ( less than $12). They have charged me over $1200+ for services that were never used (company.com charge, location charge, etc) The only way to get a refund of $150 is to keep the account open. This is the most horrible and dishonest company I have ever dealt with. All the reviews that I read on other sites have a similar theme. Shame on me for not researching beforehand but I will definitely be spreading the word about this company. Check Better Business Bureau, Facebook, Yelp for other people’s review on this company.

DON’T USE THEM IF YOU DON’T WANT TO LOSE YOUR MONEY If I can give minus I would, easy to setup, risk review after the approval, if they think your business is associated with any type of prohibited activity they do close your account immediately they use public information it doesn’t matter if it’s true or not. They WILL close your account immediately without any discussion, and hold your money for 180 days. They WILL reject all the transactions as soon as they decided to close your account without info you, and it doesn’t matter if your business still taking the payment or not. As for my experience I have lost total $685 on last day of the transactions, I have been told multiple times from the customer service said that they rejected all the transactions on the last day, there is no way they can provide me any bank information so I have to recollect the payments from the customers, which it made impossible. DON’T USE THIS company, I hope they get shut down immediately.

This company is horrible This company is horrible. A client paid me 2 weeks ago online, because it was a big purchase they being Flagship Risk Department decided to hold it & not contact me. After 8 days I contacted them they are cold & couldn't care less, I asked them why no one contacted me within the 2 days if they thought the funds was sketchy, and why they didn't email me, there reason is because they were busy?!! After I sent them them proof of the funds, being transaction ID number Cody sends me an email saying he was calling the cardholders.. being my client to see if she sent these funds. All of this is very embarrassing for me, my business & my client. From the beginning Flagship didn't want to work with me. As a Black women who has her own successful business, they should have been happy to welcome business from people serious and passionate about there work as i am. I regret using flagship & they have not released my funds as soon as they do, I will be finding a new merchant. They don’t deserve my business. I do not recommend this business at all. There still holding my funds from me, even when Authorize.Net secured it through. If Flagship Risk Dept cares this much to hold people's money for no reason without stating there reasons, they should do there job & actually reach out to there customers immediately when they spot issue. I only signed with them because there interest rates are low, but they lack intelligence. Cody literally told me that they don't do business with people paying for gift receipts online and he's never heard of gift receipts online?!! I was dumbfounded because its like any transaction, in any store, i just named them gift certificates for family that wants to buy a surprise for family and friends. The worst is when I was upset that they were holding my funds already for a week and no one reached out to me, no one apologized, they didn't care. Never have I experienced such horrible low professionalism. It’s all Completely unacceptable. I will be filing a complaint with this company.

Horrible company Horrible company, they promise average 1% fees and then charge you 3.5% at the end of the month after you have bought their stuff. Never again!

Stay away from this "service" To simply describe this service in 3 words, it is extremely DECEVING, UNETHICAL AND DISHONEST. Stay away from this scammers!! So far this has been the most unpleasant experience dealing with a "service" like this. Brendan Bullock was my account rep and he GUARANTEED that I was only going to pay 9.85 a month but when I get the statement I get charged 21.80 just in undisclosed fees plus the 9.85. I spoke to Brendan about it and he PROMISED to process a refund for 21.80 four weeks ago and I am still waiting. He stopped answering emails and calls and all his collogues I spoke to would lie about the refund and also say it is processing. Until this day I have not heard from Brendan or the so called "supervisor" that was supposedly going to call me about this issue. A company like this should not be in business with such a poor delivery of services