Apparently, they hire unprofessional reviewers I'm a professional freelance translator, and taken their test just to see. They rejected my translation, and they just said that "I made too many errors" citing just one example. This example was not exactly an error, which just showed how illiterate and ignorant the "native" reviewer is about his (my) language. If they think they are hiring qualified translators this way, you can just guess the level of translation you will get. Don't waste money on them. If you think I'm just taking out on them for rejecting me, fine, please go on and waste your money and time.

waste of time There are very few jobs available. After a month of constant monitoring I didn't manage to get any job. Besides they don't allow you to move to the ProLevel. They reject your translations giving absolutely stupid explanations so that it becomes obvious that they just want you to remain at the lowest paid level.

Paying for google translate... We are an online furniture retailer and have spent over $10k on translations for our European expansion to find out upon going live that almost all of the translations done are just copy and pasted from google translate. It’s an absolute disgrace and utterly fraudulent as a service. We are now in the process of escalating this issue now that we have found out about it. In the event we get resolution I shall come back and edit this review.

Be prepared to pay for nothing Requested a translation from Gengo for which I had to pay in advance. Then told there was no translator willing/able to take it on because it was too difficult but they were going to keep the money anyway as a "credit" in my account! Alternatively I could pay more for their premium service. Not on your nelly. Will stick to reputable/serious translation agencies in the future or Google Translate rather than throw my money out of the window.

Bad for everyone Imagine that you're translating subtitles to a video, and the person speaking is stuttering, starting and ending a sentence, changing tense, etc. You translate it in line with the tone of the original translation, as well you should. Then the Gengo review comes in and marks your translation as "awkward". "Well, of course, it's awkward, because the original is awkward," you say. The Gengo support team dismisses you with a repetitive statement of, "As a translator, it's your job to make it not awkward." So, when the original is, "I...I mean...I don't know, I wasn't...I couldn't have...I'm not sure I..." according to Gengo, your translation should be: "I don't know." Anything else will be marked as "awkward". This is a terrible experience for a translator AND a bad result for the customer.