Nathan Lemons
GBThey've continued to charge me for the … They've continued to charge me for years even after multiple calls to explain that I no longer have service with the credit card company I was doing business with. I would never use their service again. They will not cancel the service without the credit company calling them and the credit company refuses do to a conflict over contract issues.
Daniel Goia
GBBunch of thieves Bunch of thieves. They have charged my account twice even after I cancelled it. They charged me in November and December and probably would've charged me in January if I wouldn't have notified my bank about fraud.
Stephen Cerullo
GBPoor Security Protocol and Service to rectify We are a small local pub. Over $4000 in charges from a Spanish bank that never went through our business are now coming through our Merchant Service account andnwe are being mailed dispute letters. We are getting no help or response from Merchant Services even with multiple phone calls and faxes. I have grave issues with their security and safety protocols for their clients. We are terrified of a financial fallout as we speak just this month.
Vinay Kondur
GBCustomer Service I ordered my clover mobile online Nov. 17th 2018. No correspondence from the company for over 10 days. I finally called and the sales representative Jack told me he responds to every order. I searched my junk, spam, inbox with no email whatsoever. On the phone he told me he was headed to an appointment and could not speak, I can appreciate that. However, when I asked how this could happen… he got irritated and told me he could cancel the order or give me free shipping. As a business owner customer service is everything. I should have known better when I say the average rating on the website. Being in sales for over 18 years myself, I was shocked at the response.
BROOKES MICHAEL
GBI didnt sign up for this service I didnt sign up for this service. They called me and I said I did not want the service, but I keep getting emails that say thank you for being a customer. And now I received this request to rate them on TrustPilot. Well.. I am telling you that this company seems to be scamming me. I called them and only got a recording. They never called me back. I also looked up reviews for this company, and there are a LOT of people that have signed up for the service and after they canceled the service, MerchantService.com continued charging them... I sure hope I never receive a bill from these crooks or they will be surely sorry when my legal team gets a hold of them.