Communicative & responsive customer service and an as-advertised product! The craftsmanship is stellar and the entire concept went over big. The music box element adds a Pavlovian surge of emotion akin to the initial reveal with every opening! Top notch stuff.

Great experience I’m not gonna lie…I was skeptical at first, but I’m so glad I worked past that. My music box is so special and I know the intended will absolutely love it. The song is perfect, the box is perfect, and the process is perfect. Each time I had a question my email was responded to with courtesy and concern. So glad I stumbled across these guys.

Sent me someone else’s order. Sent me someone else’s order. They’ve resent the correct one, hopefully I receive it asap. Was disappointed as I’m unsure I’ll be able to give my gift on time.

The whole process was great The whole process was great. Getting a custom melody was easy and communication for the melody was clear and quick. Shipping was much faster than expected. The box was wrapped securely. The box itself looks beautiful and sounds just how I was hoping. Great experience all around.

Top notch quality and craftsmanship Top notch quality and craftsmanship. I used a custom tune and it was easy to communicate with the team at Donuma. The music box is now a family heirloom. Beautifully done.