Donuma is extremely responsive and… Donuma is extremely responsive and creates an amazing product. I requested a custom music box and they were so responsive and the final product was amazing! Such an amazing gift, I almost teared up a little when I received the music box because it exceeded my expectations! One note is that you need to order early for custom music because it does take a while for the custom music to be made.

Quality work, excellent customer service Customer service always replied to my questions, and kept me updated on the progress of my custom order. The final product is beautiful and demonstrates quality workmanship. I'm happy with the result - it's a treasure.

Mixed experience Demo recording was slow - as requested - and the final product was double the speed. Beautiful box, as designed, however the design process allowed me to add features I hadn’t ordered, and then I had to pay extra. Awesome they could transpose the box for an original composition, however I was disappointed in a few of the steps along the way.

I love the product I do wish that was a… I love the product I do wish that was a little more designed on the top at least, but I wouldn't have minded paying for a design.

Sent me someone else’s order. Sent me someone else’s order. They’ve resent the correct one, hopefully I receive it asap. Was disappointed as I’m unsure I’ll be able to give my gift on time.