Communicative & responsive customer service and an as-advertised product! The craftsmanship is stellar and the entire concept went over big. The music box element adds a Pavlovian surge of emotion akin to the initial reveal with every opening! Top notch stuff.

Top notch quality and craftsmanship Top notch quality and craftsmanship. I used a custom tune and it was easy to communicate with the team at Donuma. The music box is now a family heirloom. Beautifully done.

The whole process was great The whole process was great. Getting a custom melody was easy and communication for the melody was clear and quick. Shipping was much faster than expected. The box was wrapped securely. The box itself looks beautiful and sounds just how I was hoping. Great experience all around.

The music box is perfect The music box is perfect, from the engraving to the song. Everything went smoothly from ordering to delivery. Great product and great company!

Mixed experience Demo recording was slow - as requested - and the final product was double the speed. Beautiful box, as designed, however the design process allowed me to add features I hadn’t ordered, and then I had to pay extra. Awesome they could transpose the box for an original composition, however I was disappointed in a few of the steps along the way.