OUTSTANDING product! The employees I spoke to were wonderful. At every step of the process where I needed something customized, they checked in with me to confirm it was what I wanted; when I asked a question regarding the music box tune and wanted it adjusted, I was thoroughly explained to about why that would not be possible, which I found very helpful and informative. The music box itself is absolutely GORGEOUS, I am in love with it! It is the perfect gift for any loved ones in your life. The price tag for the custom tune is high, but I swear it's 100% worth it to hear a piece (that somehow isn't in their extremely extensive list) that means something special to you.

Donuma is extremely responsive and… Donuma is extremely responsive and creates an amazing product. I requested a custom music box and they were so responsive and the final product was amazing! Such an amazing gift, I almost teared up a little when I received the music box because it exceeded my expectations! One note is that you need to order early for custom music because it does take a while for the custom music to be made.

The music box is perfect The music box is perfect, from the engraving to the song. Everything went smoothly from ordering to delivery. Great product and great company!

Above and beyond This process took over 3 months because they went above and beyond in helping me create the perfect custom music. They were able to send the music score and I could edit it each time and then they would send back a sample of the music. The final product is perfect and I can’t say enough how much I appreciate the work and time that the musician took to get the music to be what I was looking for.

Mixed experience Demo recording was slow - as requested - and the final product was double the speed. Beautiful box, as designed, however the design process allowed me to add features I hadn’t ordered, and then I had to pay extra. Awesome they could transpose the box for an original composition, however I was disappointed in a few of the steps along the way.