Quality work, excellent customer service Customer service always replied to my questions, and kept me updated on the progress of my custom order. The final product is beautiful and demonstrates quality workmanship. I'm happy with the result - it's a treasure.

Custom-box was made exactly as… Custom-box was made exactly as designed!! Plus, they shipped it out early to boot and met my deadline way in advance - 10/10 recommended!

Above and beyond This process took over 3 months because they went above and beyond in helping me create the perfect custom music. They were able to send the music score and I could edit it each time and then they would send back a sample of the music. The final product is perfect and I can’t say enough how much I appreciate the work and time that the musician took to get the music to be what I was looking for.

I wish i could give more than 5 stars I wish i could give more than 5 stars! I commissioned a custom tune music box with ring holder as a birthday gift for my husband. Cedrick worked with me throughout the customization process. He was super responsive and very quick with the music box demo and engraving sample. I don't remember if there was some rule about only allowing a certain number of changes (I looked into a couple of different shops before going with Donuma), but even if there was such a rule, it didn't matter because the Donuma team nailed it on every element of the design process. Cedrick sent along multiple engraving choices based on my rather paltry description for what i wanted the font to look like, and they all looked fantastic. Alas I could only choose one! And their musician is amazing too—I had chosen a segment of a rather peppy song and their musician was unfortunately unable to convert that particular part of the song, but was quick to suggest another segment that was similar enough to my original choice, so it'd still be very recognizable. The final product is beautiful and my husband loved it and was very impressed. Thank you to Cedrick and the rest of the Donuma team for helping me make this a special day for my husband!

Beautiful music box I will keep forever The music box I ordered is absolutely beautiful. The seller worked very quickly and the custom music piece came out perfectly. This is a wonderful tribute and reminder of my friend.