OUTSTANDING product! The employees I spoke to were wonderful. At every step of the process where I needed something customized, they checked in with me to confirm it was what I wanted; when I asked a question regarding the music box tune and wanted it adjusted, I was thoroughly explained to about why that would not be possible, which I found very helpful and informative. The music box itself is absolutely GORGEOUS, I am in love with it! It is the perfect gift for any loved ones in your life. The price tag for the custom tune is high, but I swear it's 100% worth it to hear a piece (that somehow isn't in their extremely extensive list) that means something special to you.

Sent me someone else’s order. Sent me someone else’s order. They’ve resent the correct one, hopefully I receive it asap. Was disappointed as I’m unsure I’ll be able to give my gift on time.

Great experience I’m not gonna lie…I was skeptical at first, but I’m so glad I worked past that. My music box is so special and I know the intended will absolutely love it. The song is perfect, the box is perfect, and the process is perfect. Each time I had a question my email was responded to with courtesy and concern. So glad I stumbled across these guys.

Donuma is extremely responsive and… Donuma is extremely responsive and creates an amazing product. I requested a custom music box and they were so responsive and the final product was amazing! Such an amazing gift, I almost teared up a little when I received the music box because it exceeded my expectations! One note is that you need to order early for custom music because it does take a while for the custom music to be made.

Above and beyond This process took over 3 months because they went above and beyond in helping me create the perfect custom music. They were able to send the music score and I could edit it each time and then they would send back a sample of the music. The final product is perfect and I can’t say enough how much I appreciate the work and time that the musician took to get the music to be what I was looking for.