Patrick Reilly
GBTop notch quality and craftsmanship Top notch quality and craftsmanship. I used a custom tune and it was easy to communicate with the team at Donuma. The music box is now a family heirloom. Beautifully done.
Tristan Fernandez
GBThe music box is perfect The music box is perfect, from the engraving to the song. Everything went smoothly from ordering to delivery. Great product and great company!
Celia
GBQuality work, excellent customer service Customer service always replied to my questions, and kept me updated on the progress of my custom order. The final product is beautiful and demonstrates quality workmanship. I'm happy with the result - it's a treasure.
Avery Teo
CAI first saw this teams product about a… I first saw this teams product about a year and half ago. Needless to say, I was very excited to finally purchase a music box. The team was quick and highly communicative throughout the process. They consistently looked for my input to make sure it turned out how I would want it to be. The final product was absolutely beautiful! Thanks team!
Rachel Brick
GBI wish i could give more than 5 stars I wish i could give more than 5 stars! I commissioned a custom tune music box with ring holder as a birthday gift for my husband. Cedrick worked with me throughout the customization process. He was super responsive and very quick with the music box demo and engraving sample. I don't remember if there was some rule about only allowing a certain number of changes (I looked into a couple of different shops before going with Donuma), but even if there was such a rule, it didn't matter because the Donuma team nailed it on every element of the design process. Cedrick sent along multiple engraving choices based on my rather paltry description for what i wanted the font to look like, and they all looked fantastic. Alas I could only choose one! And their musician is amazing too—I had chosen a segment of a rather peppy song and their musician was unfortunately unable to convert that particular part of the song, but was quick to suggest another segment that was similar enough to my original choice, so it'd still be very recognizable. The final product is beautiful and my husband loved it and was very impressed. Thank you to Cedrick and the rest of the Donuma team for helping me make this a special day for my husband!