Don’t bother As per my previous review, there was a glitch that stopped you from uploading wavs or mp3s. This has been fixed . However, I'm still not so impressed with the service. I ordered their premium list, and when I sent my track to those on that list, over 40 came back immediately as unsubscribed from the service and 8 were old emails, one had a message saying the mailbox was closed in August ( it is Feb as I type !!) If you are paying for a premium list, almost none should be bouncing back. I sent a list of the faulty emails to the company saying they should be on top of this kind of thing and received no acknowledgment. Out of 584 email addresses, I only had a grand total of 7 people listen to my track, with just 1 download. The only feedback I received, except for one, was people offering me promo services. Not sure if it is because my genre is dance music and the service is geared towards pop or other genres but whatever, it wasn't very successful - and I don't normally take the time to complain about things like this. I have around 10,000 Spotify streams a month so I know ( hope) its not because my music is garbage. 72% ( or 420 of the 584) of the promo emails remain unopened almost a week after the campaign started which makes me think that some of these recipients are the wrong people I have been in communication with them but all they said is thanks for your patience. I sent them this review before I posted it on here to give them chance to comment but received nothing from them.

Quick response, Great customer service!! So far a smooth process experiencing a new service, I’m not easily sold but sense y’all let me test the waters for free, I’m interested in what type of results I’ll get

The number of my music streams has gone…(Jay-V) The number of my music streams has gone up so quickly, I'm very happy about what your company did with my music, I really appreciate it ♥️

Confusing and Double Charges I just signed up for the free trial and I am still trying to learn the process but the platform is very confusing so far. It also does not make sense that Droptrack double charges for services. You have a membership fee but also seem to charge for individual song submissions to playlists, etc. It also does not show the cost of submissions up front so that came as a surprise. Most apps that charge for submissions tell you up front how much money/how many credits each playlist submission will cost and do not also charge you to join.

DropTrack is a fantastic company with a… DropTrack is a fantastic company with a great service. They offer organic help to increase plays and visibility as an artist. I highly recommend them and their customer service is absolutely top-notch as well!