Extremely slow response times Extremely slow response times. Friendly responses but never any follow up. Ironically their zendesk help desk is faster at responding to low level issues - they just can’t help with detailed issues. The account reps seem overwhelmed over simple backend issues that any other distro could handle. I had better luck with distro kid - and I left them 10 years ago. I lost over 100k streams and my Spotify artist access - after having it for 10 years and they have no idea why. It’s been months. So many excuses. It’s like starting over. Disappointing on a lot of levels.

good and quick customer service good and quick customer service, advanced features. really a game changer

A steam game review of TooLost: I’ll write it like this: User interface: 11/10 Community: 11/10 Support team: 9/10 Stores to Deliver to: 10/10 Delivery to Stores: 8/10 Playlist pitch: ?/10 (still trying) Social Media: 11/10 (best in the game) And finally the CEO, I’ve heard only great things about him and he’s responded to me personally as well being very kind. What’s not to love when the man in the big picture is a sweet person. TooLost: 10/10 💜

Too Lost can reply to me in an hour… Too Lost can reply to me in an hour here but their customer service takes more than 5 business to reply to my message sometimes more than 10 days. The artist plan price was good but customer service are suck. Sorry for the bad review but this is what I am facing by using Too Lost as an artist plan.

Support team is not replying properly Support team is not replying properly. And while making payment it is asking additional step required. But it is deducting one dollar for each time when I'm clicking process payment . Can you help me to proceed further I'm unable to pay. Artist: Mike Jenner