Customer support is shockingly slow Customer support is shockingly slow. The system itself is great but they have to improve customer support. Tickets take weeks if not months which isn’t acceptable. If they fixed that I would certainly recommend.

Publishing Agreement Publishing Admin agreement was a foul experience. 'quarterly' payments were made once a year, and chasing up payments/ receipts was like watching paint dry, often waiting up to 6 months for a reply from their help centre.

The absolute worst distributor that has… The absolute worst distributor that has ever existed. Don't allow the good reviews to finesse you. TRUST ME. If you like to get screwed over and treated like trash, go with this distributor. They mess up so much, explaining how horrible they are would be comic. They've messed up several albums, customer service and client success is really made for the 1% of top generating artists. Guess what... They use the 1% to finesse the remaining 99% of creatives. They lie on PR and talk about how they'll be distributing for certain albums like KANYE. They use already released records that aren't through them and create a hyperlink, just so they could write a PR campaign on it (Basically finessing SEO). I'll never understand why artists lie and act like they do anything... lol they don't do a single thing for you and don't allow me to talk about discovery mode (It's not on your S4A and like Spotify states, they have the distributors that have their access to it. All the remaining ones are liars). Now about how they messed me up... I had 100s of records with them and they NEVER pitched a single record, actually they left my PITCHES BLANK and I know this because I had Label Access at the time (Which they didn't know) and label access allows you to see what's being pitched. They would leave my release pitches empty... Meaning it's impossible to get editorials on ANY DSP. They messed up my album and released it a MONTH EARLY. THEY LIED ABOUT PUSHING PROMO TO THAT ALBUM. THEY LOCKED ME OUT MY ACCOUNT WHEN I COMPLAINED FOR MONTHS ABOUT THEM NOT KNOWING HOW TO LINK THE CORRECT ARTISTS. THESE GUYS SUCK AND THE PERSON OPERATING IT IS A 24 YEAR OLD RICH FUNDED INDIVIDUAL THAT KNOWS TECH BUT NOT MUSIC! They ruined my throughput but now I'm blessed because I'm with a distributor that truly understands my vision. I wouldn't recommend this to my own enemy. I at-least see my enemy as human and NOT A DOG.

Too Lost can reply to me in an hour… Too Lost can reply to me in an hour here but their customer service takes more than 5 business to reply to my message sometimes more than 10 days. The artist plan price was good but customer service are suck. Sorry for the bad review but this is what I am facing by using Too Lost as an artist plan.

A steam game review of TooLost: I’ll write it like this: User interface: 11/10 Community: 11/10 Support team: 9/10 Stores to Deliver to: 10/10 Delivery to Stores: 8/10 Playlist pitch: ?/10 (still trying) Social Media: 11/10 (best in the game) And finally the CEO, I’ve heard only great things about him and he’s responded to me personally as well being very kind. What’s not to love when the man in the big picture is a sweet person. TooLost: 10/10 💜