Over $1200 WASTED on this company! We paid Citrus over $1200 Feb 12, 2001 to construct a cartoon for our business to advertise with. After numerous attempts (over months of trying) to get them to understand how to construct our avatars (they kept getting them wrong) they stopped communicating with us. On June 18, 2021, Sarah Watson requested our mailing address to send us a refund check. The check never arrived nor has Sarah responded to our subsequent inquiries about the missing check. We will NEVER trust this company again! On Monday, I will be filing an official complaint with the Ohio Attorney General's office.

This is by far one of the worse… This is by far one of the worse companies I've every dealt with. They have had multiple team changes. It has been around 14 months that I have paid in full and received nothing. Today a senior project manager called me and said they would start working on my files again. I thought great, this is really awesome. Then towards the end he said I would have to pay more to get the videos copyrighted, about $1300 each video. Now I had another project that they did not complete, so a total of 3. I asked if they could use the money from that third project to compensate for the copyright fees. They refused. So I paid thousands of dollars and have nothing and they expect me to pay a few thousand dollars more. If I didn't receive this call today I would have been ok and really took it as a lesson learned. But, the fact that they have to audacity to ask for more money really pushed me to a breaking point.

Took my deposit and ghosted me Took my deposit and ghosted me. Finally got on the phone with a representative and they refused to return my money. Stay away from this company,

No communication. I am a college student and they owe me 900 dollars I paid Citrus animations upfront in November. due to issues with my school project I had asked for assistance with I cancelled the project the same day and requested a refund which i was told i would receive within 40 business days. Here I am in February with no refund. they dodge all my calls and have not communicated with me since January. I call and write to them everyday with no response. It has caused me so much heartache trying to get my money back. please do not work with them

This company is a scam No NOT do business with them This company is a scam took money and every paid more for a longer video and they never delivered. We are a nonprofit and they took our money. Of course now they will not return any calls or any messages.