I have opens countless tickets not a… I have opens countless tickets not a single response I have been queued for days and it’s still now working I have been using since ac but it seems like the service and respect has gone down the drain since then.

Personal 8-month experience Bought my original key in August of 2022. Had to get it manually replaced in January and the Support responder was very kind and responded very quickly as well. Automatic replacements are fast af too, takes like 5 minutes if your account gets kicked out. My personal experience has been a 10/10, not sure why these other users could be experiencing something different.

Seems a scam. Not working anymore First bought a key from spotify.ac which worked OK. After more than a year I was kicked out so bought new key from spotify.ax, which doesn't work keeps giving unjust reply "credentials not valid". No response on tickets from support. Think they turned into a scam.

it was good while it lasted had purchased when it was spotify.ac and it worked well. the premium status was lost early this month and i tried to use the automatic replacement but it wasn't working. contacted support but ticket was still open till this date. service was probably abandoned. existing users waiting for replacement can probably wait for a miracle to happen, but for new users do not waste your money to buy from them anymore.

Terrible scammy service terrible service, at first it seems always good quick and automated and it is but they have no way to contact other than the stupid ticket function which they use when they want to... i purchased many many upgrades as a reseller and i brought people there that bought over 1k key, people gets kicked and you cant no more do automated replace after you get kicked once so you have to manually ask for replace which i did on nov. 17 today is nov. 30 no one ever answered to that ticket but they were answering to other tickets i created for other issues so i asked them to answer also on the replacement ticket and offcourse they start ignoring that one too... stay away from this garbage there are better one that also cost less and works better.