Terrible customer service Terrible customer service. I asked a question while filing out my return. It took 7 hours for a return message that said we cannot help. While waiting for their response I totally completed and filled my return with TurboTax. It figures that the IRS would promote this company. They are both incompetent losers

They're another online tax return… They're another online tax return service that offers a "free" federal return and charges a lot for the state return. If you end up paying for the state return like I did, make sure you file early and check to make sure your return really is filed, mine wasn't and I had to go back and repeat the steps I'd taken the week before.

Stay clear I used an IRS " free file "programs for years and never had any problems. EzTaxReturn is absolutely the one I will never use again. This program adds thousands of "other earned income" all by itself. I have not earn any other earned income and not included any figures pretending to it while preparing my taxes using EzTaxReturn. As per company response "the program automatically calculates the amount to put on Line 1h". Since I missed this "addition" and filed the taxes already I have to go thru the troubles of amanding my tax returns otherwise I'm on hook for tax on thousands dollars worth of income that I had not earn. Save yourself time and aggravation and stay clear of EzTaxRetrun.

Warning DO NOT USE EZTAXRETURN Warning DO NOT USE EZTAXRETURN Yes - it may be free, but that is the only good thing about it. I just tried their software because the 'free' service I used last year now wants to charge me $50 for the same tax return forms as the previous year. Here is what happened: -entered all our personal info, income, expenses etc. without any issues -Their 'Federal Bottom Line' page indicated a tax due over $1200 more than what it should have been! - clicked on the 'why' beside that incorrect number and it brought up the Qualified Dividends and Capital Gains worksheet which shows your total tax due on line 25. The number there was correct, but the software puts in a number that was over $1200 more than the number from the worksheet. This was flat out wrong and I used 2 other services to confirm that it was wrong. So, you get to file for free, but this inferior software will cost you hundreds if not thousand in tax due. In my case over $1100 Also, their software compute the overage we had through the Healthcare marketplace -guessing this would be a HUGE red flag to set you up for a potential audit.

Guarantee for the max refund is bogus They guarantee you get the maximum return—right! Their software doesn’t support the Michigan home heating credit so now I have to go elsewhere or figure out how to do that by myself. Why would you file a state return only to learn it did just part of it? I complained but they don’t care. Avoid eztaxreturn.com