Guarantee for the max refund is bogus They guarantee you get the maximum return—right! Their software doesn’t support the Michigan home heating credit so now I have to go elsewhere or figure out how to do that by myself. Why would you file a state return only to learn it did just part of it? I complained but they don’t care. Avoid eztaxreturn.com

These guys flagged my tax prep as a… These guys flagged my tax prep as a fraud causing me to file my taxes after the April 18th deadline. Despite me having the 2FA feature to log in I had to send them a copy of my drivers license. I am afraid these people will take all the info they need to make a false identity of all of my information. This is the last time I would use this “Quack” tax free file service. I protect my identity like a wold animal.

They're another online tax return… They're another online tax return service that offers a "free" federal return and charges a lot for the state return. If you end up paying for the state return like I did, make sure you file early and check to make sure your return really is filed, mine wasn't and I had to go back and repeat the steps I'd taken the week before.

Stay clear I used an IRS " free file "programs for years and never had any problems. EzTaxReturn is absolutely the one I will never use again. This program adds thousands of "other earned income" all by itself. I have not earn any other earned income and not included any figures pretending to it while preparing my taxes using EzTaxReturn. As per company response "the program automatically calculates the amount to put on Line 1h". Since I missed this "addition" and filed the taxes already I have to go thru the troubles of amanding my tax returns otherwise I'm on hook for tax on thousands dollars worth of income that I had not earn. Save yourself time and aggravation and stay clear of EzTaxRetrun.

Terrible customer service Terrible customer service. I asked a question while filing out my return. It took 7 hours for a return message that said we cannot help. While waiting for their response I totally completed and filled my return with TurboTax. It figures that the IRS would promote this company. They are both incompetent losers