Denise Graham
USGreat customer service Great customer service! They started my application over the phone so that when I got off work, all I had to do was go into the location and sign the papers. Office is clean, welcoming and has some nice tunes playing to pass the time while the rep finalizes everything. Hope I don’t need to use them anymore but if I’m in a bind, DLC is the way to go!
Cornell Dwayne Veasey Sr.
USThe loan officer (Tony) was amazing The loan officer (Tony) was amazing. Very thorough well spoken and articulate. She was very understanding to my needs and situation. Tony was very accommodating and helpful. Thank you so much! Sincerely Cornell.
Caitlin Abarca
USOne of the best customer service experiences I've had I called in today for help with applying for a loan. My experience with this location, and company was absolutely excellent. I spoke with both the manager, Tony and staff member, Emmy. They were so nice, patient, helpful, and understanding. It was sincerely a pleasure to be able to talk with two of the nicest people I've met in customer service for something like this! They even joked with me that they call themselves the Emmy and Tony awards -- they would win for customer service experience and satisfaction!
Steven Dale Kukuruza
USGreat customer service The interest rate is outrageous, but the customer service was among the best I have ever had. Linda was professional, knowledgeable, and had a sense of humor (which is hard to find sometimes). There were some complications with my situation but she walked me through it and tool care of things.
Rachel Andersen
USCarrier Anne was incredibly helpful and… Carrier Anne was incredibly helpful and knowledgeable. She made me feel so welcome and comfortable in the office and even gave me a cool DLC pair of sunglasses and notebook. I look forward to working with her again.