I Trust HavanaShip First of all, the communication is prompt, fast via WhatsApp. (either English or Spanish). I had 11 questions regarding shipping to a province in Cuba. The attendant answered all my 11 questions one after another, immediately without any waiting period. Very transparent service. They also made the service easy without complications. They emailed both parties: sender and receiver. They shipped all my Humanitarian goods (school supplies, medicines, medical equipment, etc.) on a Friday morning and the receiver got it ALL (26 pounds) by Wednesday, in person, just 6 days. GOD bless them. I highly recommend HavanaShip on any of their services: sending money, sending goods, sending packages, etc.

The service is ok, could improve more The service is good, although the communication is not. I suggest for you to be more responsive when customers are inquiring about the status of their orders, which has not been the case for me. No one responds when people ask about the whereabouts of their money when there's some delays in the delivery of cash in Cuba. Understand, this creates a lot of anxiety as it is not an official/traditional way of sending money to your loved ones. Thank you

The best as far as I know! Spanish: Un servicio muy profesional. El servicio al cliente es rapido. Incluso me respondieron despues que estaban cerrados con una pregunta que les tenia. A la verdad que el servicio de ellos es muy bueno y si no me lo crees pues intentalo por ti mismo y veras! English: Their service is very professional. They are fast helping their clients. They helped me even outside of business hours with some questions I had regarding a transaction. Very good at what they do!

This service worked great This service worked great! Our family in Cuba received their money in their card almost instantaneously!! Have only used it once and hope it always works this good! BTW, we only send in $100 increments.

I loved the fast service they provide… I loved the fast service they provide and it’s super easy to browse and get yourself the service you need, and if you need help wish I doubt because it’s well organized the customer service is excellent. Thank you!!! Will continue using your services.