Satisfying The Customer Service Rep was very knowledgeable and helpful. Was very patient with me when I couldn't log in. Explain to me step by step. Was very polite and explain the contract very well didn't leave anything out. She was very nice!!

Excellent customer service Excellent customer service! They are upfront about fees and reward customers by lowering finance charges when loans are paid in full.

Should Understand it's Short Term Help :We needed a loan for a very specific… We needed a loan for a very specific timeline and LevelUp made it easy. They also were very transparent about the overall cost. It is a loan you should try to pay back as soon as possible. We paid the entire loan off within a month so the cost was much less then if we made the minimum payments only. Anyway, it worked great for us when we needed it.

This is insane!!! This is insane!!!! we got a loan for $1000 on December 2023 every 2 weeks we get charged $198.69 it's been 4 months!! And 10 transactions later I've paid $1,986.90 and they said I still have 11 payments left because of interest!!! So to borrow $1000 I need to pay back $4000 make that make sense it's ridiculous never again first time getting a loan and last what a horrible experience smh!!!

I recommend using this loan I recommend using this loan. I’ve had a few loans in the past and I think Level Up is by far the best one I’ve had. The interest is actually pretty decent if you pay it in full vs other loans who charge about 1/4 of the full amount paying it. And everytime you pay the loan off you get approved for more cash. And you can request the loan back same day after payment has been processed.