Excellent Customer support I did have some issues with Customer support with Bitwage in the past but thats all gone. They have improved it quite a lot. I've recently had some annoying compliance request from a different platform. I had to reach out to them several times; Julian Motta moved earth and heaven to help me. I'm quite pleased. Now, I would recommend the platform to anyone.

EXCEPTIONAL CUSTOMER SERVICE FROM FABIANO I am really pleased to say that the best customer service experience that I have ever had in my life was with Fabiano Dias. He is always available no matter what time I message him to respond to my doubts, he offers great solutions, a very kind treatment and support. He was able to help me instantly with serious banking matters and being really fast to answer and to solve problems. I think he is a very valuable asset to the Bitwage community. Keep it up Fabiano!

They could improve the onboarding… They could improve the onboarding experience as sometimes the OTP doesn't work on SMS and I had to get support to get my account setup. So far I only had 2 small transactions and it went well. They need to improve the BTC/USD rate transparency though. They show the rate and on checking the rate comparison with Binance 1 of my transactions was on market price and the other was 4.2% higher than the highest market price. This makes it hard to know what amount of BTC I will get beforehand.

We got paid in USA successfully We needed to receive funds from our clients in USA but as foreign citizens who live outside US it's difficult to accomplish without traveling to USA. Bitwage provided us with the quickest solution and gave us an ACH account where we successfully received our funds which later where redistributed to our external accounts. Special shoutout to their Slack support team, very responsive and you can chat with other Bitwage users which gives you more confidence in them.

They're great! They're great! Fantastic customer service, easy to use, and set up. I never had any problem in the last three years I've discovered them. I manage a team of 88 freelancers, and if any issue comes up, there's always a speedy reply and solution from Bitwage's team. I wouldn't change them for the world