Vilma
GBFixing the fraud transaction Thank you so much for helping me with a customer using a fraudulent credit card. It is so difficult catching this before the transaction. You were able to protect my business and get me a refund. Very happy to be here as one of your customers!
BOB BOGO
GBVery good rates and very good customer… Very good rates and very good customer service.Terry the rep I spoke with really took the time to explain in detail
Lori Hollander
GBMerchant Solutions is exceptional… Merchant Solutions is an exceptional merchant credit card company. The company I was with previously raised my rates substantially. I researched 8 companies to choose a new one. Brandon Casillas was my Account Executive. He was extremely responsive, answered all my questions patiently and gave me a rate that will save me money. Anais Laurent, in Customer Service, helped me with documents, and get set up with PCI. She also corrected a mistake that I made with the paperwork. She was efficient, clear, supportive, informative, and gave great explanations. In this day, it is unusual to have such personal and amazing customer service!! I highly recommend The Merchant Solutions.
Kevin Wilner
GBCommunication and Competitive The communication with the rep, the back end team and all the support staff has been A+. I am glad they are competitive with rates and will match the competition. It's been refreshing dealing with them after our last few providers.
Manny
GBLow rates and great customer service We’ve had a few credit card processing companies before but Merchant Solution’s have given us the best rate along with great customer service. We’ve had them for a few years now and many companies have tried to pull us away but they can’t match their rates.