Catherine Healy
AUReview Dealing with World First is so easy and reliable. I have used World First for a number of years and greatly appreciate the assistance of Jack Cincotta in guiding me through difficult transactions. Money sent by World First arrives on time and as agreed. On the rare occasion when I have entered incorrect recipient bank details,World First has been able to retrieve the sent funds. The TT rate on sending funds is very fair in comparison to others institutions. Thank you.
Rebecca Kaviza
AUNathan has been our agent for more than… Nathan has been our agent for more than a year now. He is always going above and beyond when it comes to giving advice and helping book our trades. Recently I wanted to make our group accounts we hold with Worldfirst the same and he managed to do it for us, not only did he match rates on our portfolio he even adjusted our rates to a trade we'd done a few minutes prior to calling up. I wouldn't have any other agent but Nathan.
Mo Reardon
GBWow! What rapid and helpful support Silly me used wrong login and hit problems but got responses and help within minutes from Eliza. Shame I can't use Worldfirst for personal transaction any more as always very fast payments at excellent rates. Only service I know of where foreign accounts are in company name giving customers confidence to pay into those accounts. Helpful daily emails re foreign currency news and outlooks.
Dominic Mears
IDRecent Transfer I recently had an issue transferring funds to an overseas account. Worldfirst kindly covered the fees accrued during failed transfer, even though it was no fault at their end. I very much appreciate what Worldfirst has done for me.
Natalie
AUVery easy online application Very easy online application, however if the 'fit' is not right then it can take time to get set up. Excellent customer service and personal approach that helps navigate any issues. Ongoing support has been great.