World first support non-existent World first support non-existent? tried to call the AU number whole day and gets disconnected very time around the 5mins mark. I used World First for business transactions and delays in remittance is a serious concern. I could always get through to local support previously but what's changed?? it's concerning when tens of thousands of dollars are on the line here!?

Best customer service and easiest set up experience! From day one, my customer service advisor Navdeep has been there--above and beyond, in every aspect of not only showing and the final account set up. He always got right back to me, answering every question, even my silly ones. He is honest and help me like my friends but not just an customer service in the other end of my phone call. He and worldfirst solved my major problem of taking local currency payment for my major customer around the world and the setting up only took less than two day. I would highly recommend worldfirst and Nav to all my friends and families in the future.

Nathan has been our agent for more than… Nathan has been our agent for more than a year now. He is always going above and beyond when it comes to giving advice and helping book our trades. Recently I wanted to make our group accounts we hold with Worldfirst the same and he managed to do it for us, not only did he match rates on our portfolio he even adjusted our rates to a trade we'd done a few minutes prior to calling up. I wouldn't have any other agent but Nathan.

Cosmetics Import Business We have been using Worldfirst for our importing business for more than a year. The online system is intuitive, safe and easy to use. The personal agent, Nathan, assigned to us is fantastic, friendly and knowledgeable. We have referred WorldFirst to at least 2 trading partners and they have been on it since then.

Wow! What rapid and helpful support Silly me used wrong login and hit problems but got responses and help within minutes from Eliza. Shame I can't use Worldfirst for personal transaction any more as always very fast payments at excellent rates. Only service I know of where foreign accounts are in company name giving customers confidence to pay into those accounts. Helpful daily emails re foreign currency news and outlooks.