World First Excellent I have been using World First for a coupe of years to transfer money supporting a family in Peru including their daughter who is about to graduate with a Business Degree for which she has several credits. One of the banks we were transferring to was ripping us off with fees so we changed banks. Inadvertently I sent the money to the wrong account. George Cole from WF was quick to act and problem solved. World First are excellent. Prior to them I tried Paypal and Western Union. WF a lot better.

Recent Transfer I recently had an issue transferring funds to an overseas account. Worldfirst kindly covered the fees accrued during failed transfer, even though it was no fault at their end. I very much appreciate what Worldfirst has done for me.

Best customer service and easiest set up experience! From day one, my customer service advisor Navdeep has been there--above and beyond, in every aspect of not only showing and the final account set up. He always got right back to me, answering every question, even my silly ones. He is honest and help me like my friends but not just an customer service in the other end of my phone call. He and worldfirst solved my major problem of taking local currency payment for my major customer around the world and the setting up only took less than two day. I would highly recommend worldfirst and Nav to all my friends and families in the future.

Nathan has been our agent for more than… Nathan has been our agent for more than a year now. He is always going above and beyond when it comes to giving advice and helping book our trades. Recently I wanted to make our group accounts we hold with Worldfirst the same and he managed to do it for us, not only did he match rates on our portfolio he even adjusted our rates to a trade we'd done a few minutes prior to calling up. I wouldn't have any other agent but Nathan.

World first support non-existent World first support non-existent? tried to call the AU number whole day and gets disconnected very time around the 5mins mark. I used World First for business transactions and delays in remittance is a serious concern. I could always get through to local support previously but what's changed?? it's concerning when tens of thousands of dollars are on the line here!?