jeremy talor
AUWorld first support non-existent World first support non-existent? tried to call the AU number whole day and gets disconnected very time around the 5mins mark. I used World First for business transactions and delays in remittance is a serious concern. I could always get through to local support previously but what's changed?? it's concerning when tens of thousands of dollars are on the line here!?
Natalie
AUVery easy online application Very easy online application, however if the 'fit' is not right then it can take time to get set up. Excellent customer service and personal approach that helps navigate any issues. Ongoing support has been great.
Li Li
AUBest customer service and easiest set up experience! From day one, my customer service advisor Navdeep has been there--above and beyond, in every aspect of not only showing and the final account set up. He always got right back to me, answering every question, even my silly ones. He is honest and help me like my friends but not just an customer service in the other end of my phone call. He and worldfirst solved my major problem of taking local currency payment for my major customer around the world and the setting up only took less than two day. I would highly recommend worldfirst and Nav to all my friends and families in the future.
Manon Shaun
AUCosmetics Import Business We have been using Worldfirst for our importing business for more than a year. The online system is intuitive, safe and easy to use. The personal agent, Nathan, assigned to us is fantastic, friendly and knowledgeable. We have referred WorldFirst to at least 2 trading partners and they have been on it since then.
Industrial Automation_wa
AUI have been using World First for years… I have been using World First for years and find they are always extremely prompt and reliable. It can be daunting sending money overseas but I am never concerned sending funds via World First. The booking website is easy to follow, and if I need any assistance the staff are easy to contact. I recently made a stupid error by arranging a payment to the wrong beneficiary who fortunately contacted me, long story short, World First were quick to assist and the funds were back within a week