Natalie
AUVery easy online application Very easy online application, however if the 'fit' is not right then it can take time to get set up. Excellent customer service and personal approach that helps navigate any issues. Ongoing support has been great.
Rebecca Kaviza
AUNathan has been our agent for more than… Nathan has been our agent for more than a year now. He is always going above and beyond when it comes to giving advice and helping book our trades. Recently I wanted to make our group accounts we hold with Worldfirst the same and he managed to do it for us, not only did he match rates on our portfolio he even adjusted our rates to a trade we'd done a few minutes prior to calling up. I wouldn't have any other agent but Nathan.
Li Li
AUBest customer service and easiest set up experience! From day one, my customer service advisor Navdeep has been there--above and beyond, in every aspect of not only showing and the final account set up. He always got right back to me, answering every question, even my silly ones. He is honest and help me like my friends but not just an customer service in the other end of my phone call. He and worldfirst solved my major problem of taking local currency payment for my major customer around the world and the setting up only took less than two day. I would highly recommend worldfirst and Nav to all my friends and families in the future.
Catherine Healy
AUReview Dealing with World First is so easy and reliable. I have used World First for a number of years and greatly appreciate the assistance of Jack Cincotta in guiding me through difficult transactions. Money sent by World First arrives on time and as agreed. On the rare occasion when I have entered incorrect recipient bank details,World First has been able to retrieve the sent funds. The TT rate on sending funds is very fair in comparison to others institutions. Thank you.
Jason
AUExcellent customer service Excellent customer service, great dashboard, great rates. Highly recommended.