Natalie
AUVery easy online application Very easy online application, however if the 'fit' is not right then it can take time to get set up. Excellent customer service and personal approach that helps navigate any issues. Ongoing support has been great.
Catherine Healy
AUReview Dealing with World First is so easy and reliable. I have used World First for a number of years and greatly appreciate the assistance of Jack Cincotta in guiding me through difficult transactions. Money sent by World First arrives on time and as agreed. On the rare occasion when I have entered incorrect recipient bank details,World First has been able to retrieve the sent funds. The TT rate on sending funds is very fair in comparison to others institutions. Thank you.
Li Li
AUBest customer service and easiest set up experience! From day one, my customer service advisor Navdeep has been there--above and beyond, in every aspect of not only showing and the final account set up. He always got right back to me, answering every question, even my silly ones. He is honest and help me like my friends but not just an customer service in the other end of my phone call. He and worldfirst solved my major problem of taking local currency payment for my major customer around the world and the setting up only took less than two day. I would highly recommend worldfirst and Nav to all my friends and families in the future.
Mo Reardon
GBWow! What rapid and helpful support Silly me used wrong login and hit problems but got responses and help within minutes from Eliza. Shame I can't use Worldfirst for personal transaction any more as always very fast payments at excellent rates. Only service I know of where foreign accounts are in company name giving customers confidence to pay into those accounts. Helpful daily emails re foreign currency news and outlooks.
Chris E
AURegular customer and very happy Used WorldFirst on multiple occasions, mainly USD to AUD, but also NZD to AUD. Rates are good, process is easy, support is there if you need it. Faster and far more convenient than any transfer I’ve done through a bank. No hesitation in recommending this team.