Catherine Healy
AUReview Dealing with World First is so easy and reliable. I have used World First for a number of years and greatly appreciate the assistance of Jack Cincotta in guiding me through difficult transactions. Money sent by World First arrives on time and as agreed. On the rare occasion when I have entered incorrect recipient bank details,World First has been able to retrieve the sent funds. The TT rate on sending funds is very fair in comparison to others institutions. Thank you.
Dominic Mears
IDRecent Transfer I recently had an issue transferring funds to an overseas account. Worldfirst kindly covered the fees accrued during failed transfer, even though it was no fault at their end. I very much appreciate what Worldfirst has done for me.
Natalie
AUVery easy online application Very easy online application, however if the 'fit' is not right then it can take time to get set up. Excellent customer service and personal approach that helps navigate any issues. Ongoing support has been great.
Industrial Automation_wa
AUI have been using World First for years… I have been using World First for years and find they are always extremely prompt and reliable. It can be daunting sending money overseas but I am never concerned sending funds via World First. The booking website is easy to follow, and if I need any assistance the staff are easy to contact. I recently made a stupid error by arranging a payment to the wrong beneficiary who fortunately contacted me, long story short, World First were quick to assist and the funds were back within a week
Li Li
AUBest customer service and easiest set up experience! From day one, my customer service advisor Navdeep has been there--above and beyond, in every aspect of not only showing and the final account set up. He always got right back to me, answering every question, even my silly ones. He is honest and help me like my friends but not just an customer service in the other end of my phone call. He and worldfirst solved my major problem of taking local currency payment for my major customer around the world and the setting up only took less than two day. I would highly recommend worldfirst and Nav to all my friends and families in the future.