Robert
AUWorld First Excellent I have been using World First for a coupe of years to transfer money supporting a family in Peru including their daughter who is about to graduate with a Business Degree for which she has several credits. One of the banks we were transferring to was ripping us off with fees so we changed banks. Inadvertently I sent the money to the wrong account. George Cole from WF was quick to act and problem solved. World First are excellent. Prior to them I tried Paypal and Western Union. WF a lot better.
Li Li
AUBest customer service and easiest set up experience! From day one, my customer service advisor Navdeep has been there--above and beyond, in every aspect of not only showing and the final account set up. He always got right back to me, answering every question, even my silly ones. He is honest and help me like my friends but not just an customer service in the other end of my phone call. He and worldfirst solved my major problem of taking local currency payment for my major customer around the world and the setting up only took less than two day. I would highly recommend worldfirst and Nav to all my friends and families in the future.
Natalie
AUVery easy online application Very easy online application, however if the 'fit' is not right then it can take time to get set up. Excellent customer service and personal approach that helps navigate any issues. Ongoing support has been great.
Roger Shahani
AUGreat service Great service. I've only recently started using World First after a recommendation from a colleague. A number of smaller and medium sized transactions, all have gone smoothly except for a couple which I screwed up and the team at WF assisted quickly and even covered my costs. Great service!
Syed Emad
AUTried doing a transfer with them for… Tried doing a transfer with them for the first time , although the overall process is fairly good . There is a lot of delay I feel compared to the competitors my beneficiary haven't received the amount yet so i would love to see some improvement ther and also really need to work on fixing the app and showing real time prices of all currencies.