Brilliant!!! What fast, friendly, trustworthy and with a smile (by way of telephone) customer service experience I had today with Travelex US! I will share my delightful experience with everyone I know. Due to Travelex professionalism and attention to detail I won't hesitate to place my next order with Travelex US. The best darn currency exchange company on the planet!

The only way to exchange money The website timed out on me which was frustrating after putting all the required information in; it also rejected a perfectly good credit card. Once I resolved those issues, it was smooth and expedient. Received the cash less than 24 hours later!

Could not understand the foriegn guy… Could not understand the foriegn guy with the accent who disconnected phone connection after I had to ask him repeatedly what he was saying and was going to ask him to speak slower and louder but he decided hanging up was easier. I can understand accents but not low fast mumbling. Have your people speak slower and ANUNCIATE. My other preceeding French born English Rep was 5 stars.

My 18 year old granddaughter tried to… My 18 year old granddaughter tried to order a Travelex card. The first time, It didn't go through, although funds in her bank account were placed on hold pending the transaction. Once the funds were back in her account, tried again, including a phone call to Travelex. The request still didn't go through even with Travelex on the phone, guiding the process. They didn't know why the transaction couldn't go through. I ordered Canadian funds without any problem, and they were delivered by FedEX as promised.

I’ve used this site twice now and have… I’ve used this site twice now and have been pleased. The arrival date you pick option is great since it’s definitely a package you don’t want to miss. The staff are pleasant when you call. One thing to note: there are no tracking numbers for security reasons. Just call the day your package is set to arrive and they will let you know the time it will be there.