JS
GBSeveral times I've used Venstar to… Several times I've used Venstar to transfer funds across four countries. Each transaction through Venstar has saved my hundreds of dollars. Venstar's customer service has always been exceptional, personal, and professional. I've recommended Venstar to friends and associates who need to transfer money internationally and they have all been very happy with the company.
Glenn
FRExcellent service (great management and… Excellent service (great management and staff). I once had an issue with my US bank and Venstar went out of its way to provide counsel to resolve the issue. Exchange rates are very fair.
vahome
GBVenstar was excellent Venstar (Axel and Andre) were very successful in helping me transfer funds from Berlin to the US. In every step of the way, the service was polite, friendly, personal, expert and transparent. It's hard for me to exaggerate how excellent the service was.
Baruch Youssin
ILUseless for non-US residents unless they want to send really big money Venstar invites residents of various countries to register. However, they require certified copies of identification documents, and these are difficult and/or expensive to get outside the US. (In the US, I would go to my bank and get it for free and quickly.) Just wasted time spent on applying. Added after Venstar response: Venstar did not understand my complaint. I did not complain for Venstar following the laws. Rather, I complained for having to go thru the application process in vain. (I checked the first page of the application and it did not indicate anything about certification.) Also, Venstar claimed that I complained that I find this requirement tedious; rather, I found it impractical for me to achieve. Venstar explained: "Certification of documents is only required for documents originating from those countries where we are currently not able to electronically verify identities... Countries and regions where certification is not required are: ... United States." Venstar required certification of my US passport and of the statement from my US bank, contrary to this explanation. Venstar indicated: "This requirement and the exempt countries are clearly stated in our registration form which you submitted." I reviewed the registration form I received from Venstar, which requested the documents, and it did not mention anything about the certification. I find that Venstar's response can only cause me to downgrade my review, rather than upgrade as they requested.
Alena
DELoved the service and the rates Loved the great customer service and awesome rates! Registration was easy, I was informed about each step of the process that made me feel secure, and money made it from a bank in the US to Europe without a glitch. Thank you John for your help assuaging all my fears!