customer support service does not work!!!! I am a client of this company, I bought currency from them. the customer support service does not work, I wrote them a bunch of letters - in response to me silence .... I have been unable to contact this company for over a month now. what's happening?

I was very pleased with the service… I was very pleased with the service provided by Foreign Currency and Coin Exchange. I had so many unusable foreign coins and bills. After sorting them by country, I was able to identify those that were worth anything on the website. I contacted the company via email and they responded quickly. I sent a number of coins that I was unable to identify. When my check arrived, it was a greater amount than expected. Great service.

Efficient Service I was initially hesitant to send my currency in the mail to an company I had never used before. However, with limited options in town, I thought I would take the chance. The website process was straightforward. The form that I was supposed to print and enclose in the envelope did not load correctly, so I just took a screenshot and sent that instead. They sent an email once the currency had been received and the exchanged currency was processed about 5 days later. After this initial experience I would definitely use the company again.

Very smooth process Very smooth process! A fantastic way to get your money back from currency left lying around after trips. We had currency that we brought back with us on subsequent trips and no one wanted bc currency changes so often in other countries. Very fair rate. Very quick turnaround. Highly recommend.

Probably the best/only mail-in option available One gift card that I sent was not credited. The rest of the currency, coins and cards were properly exchanged and the total was promptly deposited into my bank account. I followed up twice, hoping to clear up what happened. I never got a response. According to the order form that I submitted, the item was a $10 gift card worth $5, so it wasn't a huge deal, but I would have appreciated some explanation, like 1) We don't accept that kind of card anymore, 2) There was something wrong with the card, or 3) Whoops, we'll take another look and get back to you. This is a really unique service so I wanted it to be useful, but I can't strongly recommend that people put a lot of trust in it. I'd be reluctant to use it again. Definitely read the ENTIRE website like I did. As the owner recommends, always send money using a service with tracking numbers. I will add: photograph everything you send, and don't send large amounts in one order...just in case something is lost. If you have a big jar of random coins and currency that's collecting dust, this might be worth a try. You don't have much to lose. I liked being able to send gift cards that I wasn't likely to use.