13 days to have funds moved off… 13 days to have funds moved off platform due to technical issues. Then 3 days to have them show up on platform when sent again. Very poor customer service that didn’t read my email outlining issue with data to support my issue, resulting in asking for the exact info already provided. I’ll never work with stably again.

The Stably support group does a good… The Stably support group does a good job in a timely manner with what they have to work with. However the system appears to be unpredictable and somewhat unstable at times. Understanding transaction time lags is concerning not knowing what caused the malfunction, input data or system error, that is the question!!!

Good processing time, low fees. Excited about Stably Ramp, too. Made a few transactions on their products over the past month and enjoyed it so far. Good processing time and reasonable fees. Really look forward to starting using their Stably Ramp for on-ramp and off-ramp when wire transfers and card are supported to international users (currently supporting ACH mainly but heard that they will soon support more options this quarter Q1 2023).

Mixed bag Mixed bag I like your platform and all its functionality. Honestly I like nearly everything but one thing: As a German to use an intermediary bank it is an absolute NO GO. This makes this platform for me completely useless if I cannot fund / retrieve money from/to my personal bank directly (Deutsche Bank). Will be there a possibility to fund without an intermediary bank in the future? If so, I can wait. If not, I will close my account. Cheers

Faster in and out transactions needed. The inability to do same day stablecoin transactions to and from stably is very detrimental to the platform. I would like to be able to transfer USDS to Stably on Saturday night and have it be able to be swapped to LTC and transferred off with in minutes. Currently, it takes so long that its using archaic banker hours which is what this was designed to help bring up to speed so it goes against the core tenant. The platform itself works and its relatively low fees compared to competitors so its good for what it is just needs more speed.